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iOS: App Stops After A Few Songs

Debraruth
Local Performer

I’ve used free pandora for a couple years already with no problems

i decided to reorganize my Music choices and after I did Pandora starts up normally but then after maybe 15 minutes stops abruptly on either iPhone and the same in the tv. 
I'm not hearing ANY ADS like before on either device. It seems both devices stop about the time an AD should start. 
I’ve spent hours trying to locate the problem but nothing.
im not using WIFI  in my phone Just My data plan. 
Thanks for your help 

Labels (2)
3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @Debraruth. 👋

Sorry to hear that you're having trouble listening. 

I do see that you've enabled complimentary sessions of Premium over the past couple of days.

  • Does this happen when you're in a Premium session?
  • Have any error messages appeared?

Let me know. 📲

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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olgavonziegesar
Local Performer

hi Alissa, I am having this same problem.  pandora suddenly stops after a few songs.  I do not understand what the solution is

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AdamPandora
Moderator
Moderator

@olgavonziegesar Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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