Im trying to install Pandora to my iOS device but am being met with the notification that it cannot be installed to my reigion or location. I was initially set to Barbados but have since switched my settings to my locale USA. Can anyone provide insight into this matter for me please?
mod edit: changed title for clarity
Hey, @JHerbert. 👋
Sorry for any trouble. It's possible that your iOS device is set to a country where Pandora cannot be used.
The current version of Pandora for iOS requires iOS 13. To confirm the iOS version you are running on your device, open your device's Settings, go to General, About, and Version.
If you are running a version older than iOS 13, you will need to update your device's operating system (OS). Please refer to this article on how to do that.
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Here's how you can confirm the country/region for the App Store on your iOS device:
If that doesn't help, could you please send a screenshot of the error message you're seeing? Let me know if you need help doing that. 🎧
Thanks for the follow up, @JHerbert.
You can use Apple's Change your Apple ID country or region steps to adjust that setting from your iOS device or computer.
At this time, I would recommend contact the Apple support team for further assistance with the App Store as this is outside of our scope of expertise.
Feel free to keep us update on your progress. 🎧