iOS: Download offline content button not available

[ilana49]

Hi,

don't have a download icon

I have Premium, and there is NO download button.

Moderator Edit: Merged posts

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @ilana49 

Welcome to community!

Can you share a screenshot of what you're seeing? You can include a screenshot directly here on community. This is best done either through a web or mobile browser. You won't be able to include an attachment through the email notification you may receive.

Please include the model of your device, along with the iOS version and Pandora version.

Thanks!

[ilana49 · Accepted solution]

Thank you, I was able to resolve it.
David

[TannerPandora]

Glad to hear it! @ilana49  🎉

[noweare]

What was the solution to this problem. If posted it could possibly help other users.

[AlyssaPandora]

Hi there, @noweare. 👋

Looks like you're upgraded to a Plus subscription. 

For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening stations.

For Pandora Premium subscribers, they can choose which additional stations, albums, songs, or playlists are downloaded. 

You can find out more about our subscription options and offline mode here:

• Offline Mode + Downloads
• Subscription FAQs

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Are you having trouble with your offline stations?

If so, let me know and I can follow up with you. ✅