@Itsdemondeer You won't be able to access the Pandora website to listen to music from your mobile device. You should be redirected to the Pandora app instead.
In the meantime, I will share this information with our engineering team on your behalf.
Thanks for your patience during this process. 🎧
@Itsdemondeer Can you please send us a screenshot of the error message you are seeing?
Additionally, when does this error message pop up?
Thanks for working with us on this. 🤝
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I press the restart button but it takes me to my Home Screen.
Hi there, @Itsdemondeer. 👋
Are you attempting to access the Pandora website from your iOS device? If so, you would need to download the Pandora app, if haven't already.
If this error message pops up when you click the app to launch it, I would recommend running through the standard troubleshooting steps for your iOS device: iOS Troubleshooting
Could you also share more details about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Let me know how it goes. 🎧
iPhone SE
14.4.2
2101.1
It is now saying nothing. It’s just a black screen
@Itsdemondeer Thanks for providing your device details.
Could you confirm whether you're using the Pandora app, or attempting to access Pandora from a web browser on your iPhone SE when this black screen pops up?
Let me know, and I can report this on your behalf. 🎧
I’m using both the app and the actual app. It first started on the app, but now it’s somehow leaking on the website.
@Itsdemondeer You won't be able to access the Pandora website to listen to music from your mobile device. You should be redirected to the Pandora app instead.
In the meantime, I will share this information with our engineering team on your behalf.
Thanks for your patience during this process. 🎧
Ok Thank you!