How can I access my Pandora album collection on my mobile app? It only seems to display my station collection.
mod edit: changed title for clarity
Hey there, @mebleck. 👋
Sounds like this happens when your complimentary session of Premium has ended.
Premium Session Length:
There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. We'll automatically save your on-demand music collection for your next Premium experience.
Starting a New Session:
You can find out more about how Premium sessions work in this helpful article: Premium Sessions
Sorting your Collection:
While you're in a Premium session, You can sort your content from the My Collection page.
Hope this information is helpful. 🎧
Hi, @Itsdemondeer. 👋
Thanks so much for posting about this.
Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. If you're hitting a limit, it means you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality. I know that limits like this can be frustrating, so I'll definitely pass along your feedback.
If you'd like to see if you're eligible for a longer trial or upgrade to Premium, visit our website.
Hope this helps clarify. 🎧
When I try to play my music or playlist, it keeps saying to upgrade or keep listening. So I put keep listening and it still won't let me listen to my songs, only the stations. It has been going on for a few days.
Hey there, @adidas. 👋
I moved your post over to this existing thread to keep the community space organized: iOS: Free Premium Sessions
Based on your message, it sounds like you're hitting a limit on your free Premium sessions. You can find out more about how these sessions work in this helpful article: Premium Sessions
Feel free to also check out my post about the limitation here.
Hope this info is helpful. 🎧