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iOS: Free Premium Sessions

mebleck
Local Performer

How can I access my Pandora album collection on my mobile app?  It only seems to display my station collection.

 

mod edit: changed title for clarity

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5 Replies

AlyssaPandora
Moderator
Moderator

Hey there, @mebleck. 👋

Sounds like this happens when your complimentary session of Premium has ended. 

Premium Session Length:

There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. We'll automatically save your on-demand music collection for your next Premium experience.

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Starting a New Session:

  • To start a new session, simply search our library from your computer or mobile device for a song or album, and click play. 
  • If you are eligible for a free session of Pandora Premium, clicking play will trigger a short advertisement, after which you can enjoy your on-demand content.

You can find out more about how Premium sessions work in this helpful article: Premium Sessions

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Sorting your Collection:

While you're in a Premium session, You can sort your content from the My Collection page.

  • Select the caret on the far right side of your screen and from here, you can sort by AlbumsSongsStations, Playlists or Artists. 
  • Please note that you can't currently sort your collection by A-Z; only Artists are listed alphabetically by default at this time.

Hope this information is helpful. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Itsdemondeer
Diamond in the Rough

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Hello! I was trying to listen to one of my playlists but it keeps saying that ⬆️. Please tell me what to do. Thanks 

 

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AlyssaPandora
Moderator
Moderator

Hi, @Itsdemondeer. 👋

Thanks so much for posting about this.

Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. If you're hitting a limit, it means you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality. I know that limits like this can be frustrating, so I'll definitely pass along your feedback.

If you'd like to see if you're eligible for a longer trial or upgrade to Premium, visit our website.

Hope this helps clarify. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

adidas
Local Performer

When I try to play my music or playlist, it keeps saying to upgrade or keep listening. So I put keep listening and it still won't let me listen to my songs, only the stations. It has been going on for a few days.

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AlyssaPandora
Moderator
Moderator

Hey there, @adidas. 👋

I moved your post over to this existing thread to keep the community space organized: iOS: Free Premium Sessions

Based on your message, it sounds like you're hitting a limit on your free Premium sessions. You can find out more about how these sessions work in this helpful article: Premium Sessions

Feel free to also check out my post about the limitation here

Hope this info is helpful. 🎧

 

Alyssa | Community Moderator

Let's talk music in Community Chat

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