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iOS: How to reset password

Maryjane250
Local Performer

I cannot seem to find the reset password or forgot password in my Pandora app. How do I get to change the password please

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Maryjane250 Nice to see you around the community.

To reset your password on mobile: 

If you're not already signed into the mobile app, and have forgotten your password, you can request a new one with the following instructions:

If you don't see this option, you may already be signed into the app. You can request a new password by requesting a new password here, then proceed with the rest of the instructions below.

  1. Open the Pandora app.
  2. Click on the Forgot Password link located below the sign in fields.
  3. Enter the email address that you used to create your Pandora account.
  4. Follow the instructions contained in the password-reset email after receiving it.

The email containing your password reset may take a little while to arrive. If you don't see it shortly, check your Spam and Junk folders.

 

*If you can't remember the email address you used to create your Pandora account, please write to Support and provide them with a list of any possible email addresses your account may be registered with. 


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.15.25)

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AdamPandora
Community Manager
Community Manager

@Maryjane250 Nice to see you around the community.

To reset your password on mobile: 

If you're not already signed into the mobile app, and have forgotten your password, you can request a new one with the following instructions:

If you don't see this option, you may already be signed into the app. You can request a new password by requesting a new password here, then proceed with the rest of the instructions below.

  1. Open the Pandora app.
  2. Click on the Forgot Password link located below the sign in fields.
  3. Enter the email address that you used to create your Pandora account.
  4. Follow the instructions contained in the password-reset email after receiving it.

The email containing your password reset may take a little while to arrive. If you don't see it shortly, check your Spam and Junk folders.

 

*If you can't remember the email address you used to create your Pandora account, please write to Support and provide them with a list of any possible email addresses your account may be registered with. 


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.15.25)
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