iOS: Lock Screen Controls Not Working

[katyrox333]

Even though Pandora is actively playing, in order to skip a song I have to unlock my phone and open the app. Is there a way to enable the pandora controls to appear on the lock screen? 

mod edit: changed title for clarity

[AdamPandora]

@katyrox333 I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices

If you continue to experience issues with this, can you please send over a screenshot of your lock screen when you are unable to skip tracks from there?

Thanks for working with me on this. 🤝