iPhone 11 Pro
iOs version 14.1
Pandora app version 2010.1
Pandora will randomly start playing with out prompting. Latest occurrence was last night at 2am when I was sound asleep. 😡 So no, I didn't accidentally touch the phone or my Apple Watch to hit play.
Hi, @ANK. 👋
This information is helpful to pass along to our engineering team. Thank you for posting your device details. Sorry to hear that you're having trouble with this.
Looks like you uninstalled / reinstalled the Pandora app today. After performing those steps, are you still experiencing this issue?
Let me know, and I can share this with our engineering team. 🎧
Unfortunately, I have no way of knowing if uninstalling and reinstalling the app has fixed the issue. It’s been less than 24 hours and the issue hasn’t occurred since, but that’s no guarantee it’s fixed. Because it seems to occur randomly, I don’t know how to reproduce the conditions that caused the issue in the first place.
Thanks for the follow up, @ANK. I completely understand.
In the meantime, I've gone ahead and shared your report with our engineering team on an internal ticket. If it happens again, please let me know so I can add this information to the ticket. Hopefully, uninstalling / reinstalling will help resolve the issue.
Appreciate you taking the time to report this issue and provide your device info. 🎧
Hi, this same issue just happened to us last night. Once around 11:30pm and again at around 12:30am. Super annoying and frustrating. My bf noticed that the screen on my Apple Watch on the nightstand flashed before this happened, and I had definitely been messing around with Pandora on my Apple Watch earlier that day. Also, the music seemed to begin blaring 10-15 minutes after my watch was plugged in on its charging cable on the nightstand. When the Pandora app started playing music from my phone, the app was closed on my phone but still apparently on (but paused) on my watch. I closed the Pandora app on the watch and that seemed to help. This is still extremely frustrating and strange behavior - if the Pandora app is paused on my watch, it should stay paused. Any help would be appreciated. Thank you!
Hi Adam, thanks for your reply. Unfortunately these troubleshooting steps are too broad to know if it fixed anything. The only thing that stopped the music from playing was closing the Pandora app out completely on the Apple Watch. It would be nice if this was not necessary, as the music was paused at that time.
Thanks for the follow up, @maxxmilo. If the issue continues, could you provide additional information for us to share with our engineering team?
Let us know. 🎧
Hey there, @Br22ke. 👋
Sorry to hear that this happened.
I would definitely recommend running through these steps: iOS Troubleshooting
If the issue persists, I would like to report this issue to our engineers. Could you tell me more about your device?
Hope this helps. Let me know. 🎧