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iOS: Pandora Randomly Starts Playing

Sefi
Underground

iPhone 11 Pro

iOs version 14.1 

Pandora app version 2010.1

Pandora will randomly start playing with out prompting. Latest occurrence was last night at 2am when I was sound asleep. 😡 So no, I didn't accidentally touch the phone or my Apple Watch to hit play. 



Labels (1)
60 Replies

AlyssaPandora
Community Manager
Community Manager

Hi, @donsmallmt. 👋

Sorry to hear that you're encountering this issue.

Could you confirm whether the 'Launch from car' feature is disabled from your Pandora settings?

You can view this setting with the following steps:

  • Open Pandora.
  • Tap Profile.
  • Next select the Settings gear in the upper right corner.
  • Tap Advanced.
  • Under Bluetooth for devices uncheck the box next to Launch from car.

Could you provide some additional details about your device? It's helpful to know:

  • Device & Generation: 
  • Carrier:
  • iOS version: 
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Do you notice any error messages? If so, what does it say?

Let me know as I'd like to report your feedback and device details for you. Thanks for your help with this. 🎧

Alyssa | Community Manager
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