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iOS: Playback stops after ad when using Bluetooth

corinnespina
Local Performer

Never had a problem like this before. I use Pandora on Bluetooth & it plays fine in my car for one song. Then it plays one commercial (I don't have a subscription) & then silence. Endless silence. I get a message that my station will be right back. And it never comes back. 

I go to my phone itself and see Bluetooth is enabled, car play is automatic in the Pandora app & I have no idea what happened & why I have no ability to play Pandora in my car.

I've deleted the Pandora app & reinstalled it. I've rebooted my phone and nothing changes. 

Can anyone help? Thank you, so very much!

Moderator Edit: Format and title for clarity

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3 Replies

TannerPandora
Moderator
Moderator

Hi @corinnespina! Sorry for any trouble! Looks like you've already tried uninstalling and reinstalling. Have you tried reconnecting your Bluetooth connection? If not, I would try reconnecting to see if it will help.

Otherwise, I'm happy to pass this along to our engineering team. Can you let me know some details about phone:

  • make and model:
  • Pandora version:
  • iOS version:

Let me know if you need any help finding that information!


Tanner | Community Moderator

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@PandoraSupport

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Dr-Bob
Local Performer

I phone 12

Model # MGF43LL/A

I have no idea what version Pandora I have? I have it on my cable for my television as well as my cell phone. Just does not work on cell. I was asked to select a station. I selected 5 stations but when I push the play button on phone, nothing happens. If I push the back arrow, I have to start all over again. This started when I turned my phone off yesterday. I have turned my phone off before but never had this problem, Please help.

 

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AdamPandora
Community Manager
Community Manager

@Dr-Bob The original user who created this thread mentioned they were having issues streaming Pandora via bluetooth to their car.

To clarify, are you experiencing the same issue?

In the meantime, I recommend running through the following troubleshooting steps if you haven't already done so: Troubleshooting for iOS Devices

Let me know.


Adam | Community Moderator

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