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iOS: Playback stops with no error message

nancsue
Underground

I am suddenly having the same problem.  I listen on an iPad.  All of a sudden, it is cutting off after only about 20 minutes, with no error message - just stops.  

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

nancsue
Underground

Thank you.  I deleted the app, and re-installed it.  So far, it’s working well again.

View solution in original post

4 Replies

AdamPandora
Community Manager
Community Manager

@nancsue I moved your post over to the iOS space.

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our suggested troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.

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nancsue
Underground

Thank you.  I deleted the app, and re-installed it.  So far, it’s working well again.

TannerPandora
Moderator
Moderator

Let us know if you run into trouble again, @nancsue!


Collaborative Cuts.pngCheck out Collaborative Cuts

A quarterly series of crowd-sourced playlists created by you, the community's listeners. Our new "Collaborative Cuts" program allows you, the listener, to help create community-inspired Pandora playlists for all listeners to enjoy!


Tanner | Community Moderator

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@PandoraSupport

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nancsue
Underground

Will do!  And thanks for your help.  I love Pandora.  As Kris Kristofferson might say, “it helps me make it through the night.” 😂