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iOS: Podcast won’t work

Dylan1991
Local Performer

My podcast will no longer play. I pay for this app. Deleted the app. Redownloaded it. Off loaded it. Restarted phone. All of it. And it won’t play podcasts. It plays music. But not podcast. At this point I’m deleting the app and no longer paying

 

mod edit: format

Labels (2)
0 Kudos
2 Replies

Trevor1
On the Rise

So are you asking for help or just notifying everyone you aren’t using the service anymore? 

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Dylan1991. 👋

Sorry to hear that you're having trouble listening to podcasts from your iOS device.

If possible, could you share more details about your experience and device?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you received any error messages? If so, what exactly does it say?
  • Does this happen with all podcasts? Or, does it happen with a specific podcast? 
  • Could you provide the name(s) of the podcast(s) you're having trouble streaming?

Thanks for reporting this issue and for your help with this. 🎧

 

Alyssa | Community Manager
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