iOS: Podcast won’t work

[Dylan1991]

My podcast will no longer play. I pay for this app. Deleted the app. Redownloaded it. Off loaded it. Restarted phone. All of it. And it won’t play podcasts. It plays music. But not podcast. At this point I’m deleting the app and no longer paying

mod edit: format

[Trevor1]

So are you asking for help or just notifying everyone you aren’t using the service anymore? 

[AlyssaPandora]

Hi there, @Dylan1991. 👋

Sorry to hear that you're having trouble listening to podcasts from your iOS device.

If possible, could you share more details about your experience and device?

• Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
• Carrier:
• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
• Are you connected to Wi-Fi or cellular data when this is happening?
• Have you received any error messages? If so, what exactly does it say?
• Does this happen with all podcasts? Or, does it happen with a specific podcast? 
• Could you provide the name(s) of the podcast(s) you're having trouble streaming?

Thanks for reporting this issue and for your help with this. 🎧

[Red_demongamer]

when i try to listen to blox fruits podcast it says a extension is the problem what to do

[MariaPandora]

Hi @Red_demongamer , welcome to the our community! 

Can you tell me more about the podcast and the device you are listening from?

• Are you listening from a computer, a phone or a different device?
  • If you're using a device or a phone, what is the make and model?
  • If you're on a computer, which browser and version?

• Could you let me know the exact name of the podcast as it appears on Pandora?
• Also please take a screenshot of the error message you're seeing. You can share this screenshot directly here on community. Let me know if you need information on how to take a screenshot.

Thanks for your help with this! ✨

[Red_demongamer]

I'm on Chromebook and my version is the latest one I'm also using chrome and the podcasts name is game review #45 blox fruits & doors here's the error msg [cid:c9e7cfa6-dfb5-465e-bef0-9d1f16056377]

[MariaPandora]

Hi @Red_demongamer , thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.