I am an Android user who has enjoyed Pandora premium quite some time. I have recently purchased a second Pandora premium account for a family member in the hopes of sharing playlists and songs.
I have been successfully able to follow her iphone Pandora premium account with my Android Pandora premium account. She has been unsuccessful in doing the same with me. I have tried everything under the moon to share our playlists but I am simply unable to come up with a solution.
Traditional methods such as installing and reinstalling the application on both devices as well as restarting have failed. The aforementioned problem persists. The iPhone simply cannot find me as a Pandora user. Neither with the username or email.
This is unacceptable for a paid premium service and I hope that a resolution can be reached soon.
mod edit: changed title for clarity
Hi there, @lukeczapla6. 👋
Nice to see you around the community space. Thanks so much for letting us know about your experience.
"Find Friends" Feature:
You can still connect with other listeners on Pandora without Facebook or Twitter. After launching Pandora on your mobile device:
Keep in mind, profiles that are set to 'Private' will not appear on Find Friends.
Sharing Content on Pandora:
It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection).
Let me know if you continue to have trouble with this. 🎧
@danstreit72 Is it possible their account is set to Private?
Please check in with them and have them make sure they set their profile to Public, otherwise you won't be able to search for them.
If you are still unable to find their account after confirming they are set to Public, could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
What do you do if you don't have a Facebook account?
I was listening on my iphone. I did confirm that their profile was set to public. There was no error message. It simply stated that the email could not be found.
Moderator Edit: Merged posts
Thanks for following up, @danstreit72.
I moved your post over to this existing thread: iOS: Trouble using Find Friends Feature
I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices
Let me know how it goes.