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iOS: "Not Available in my Country" Error

Brockman1225
Local Performer

My pandora station keeps saying that it’s not available in my country every time I play it what should I do

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1 Solution

Accepted Solutions

AlyssaPandora
Moderator
Moderator

Hey there, @Brockman1225. 👋

Thanks so much for posting on the community!

Pandora Internationally:

Sadly, we can only legally offer Pandora services to listeners located in the United States at this time. This applies equally to free and paid accounts, as well as Pandora on all computers and supported devices, including offline.

Audio content streaming regulations differ from country to country, and we are still working on acquiring the proper licenses so we can offer Pandora in even more places around the world.

++

Using a VPN:

If you're located in the United States, could you tell me a bit more about what is happening?

Are you using a VPN on your iOS device?

If so -- using a VPN while trying to stream Pandora is not currently supported which may explain why you're running into that error message.

  • Please check to see if you can make an exception for Pandora in your VPN settings, or if you can safely disable any VPN connections while listening to Pandora.
  • You may want to contact the support team of your VPN for further assistance.

Hope this info is helpful. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

View solution in original post

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1 Reply

AlyssaPandora
Moderator
Moderator

Hey there, @Brockman1225. 👋

Thanks so much for posting on the community!

Pandora Internationally:

Sadly, we can only legally offer Pandora services to listeners located in the United States at this time. This applies equally to free and paid accounts, as well as Pandora on all computers and supported devices, including offline.

Audio content streaming regulations differ from country to country, and we are still working on acquiring the proper licenses so we can offer Pandora in even more places around the world.

++

Using a VPN:

If you're located in the United States, could you tell me a bit more about what is happening?

Are you using a VPN on your iOS device?

If so -- using a VPN while trying to stream Pandora is not currently supported which may explain why you're running into that error message.

  • Please check to see if you can make an exception for Pandora in your VPN settings, or if you can safely disable any VPN connections while listening to Pandora.
  • You may want to contact the support team of your VPN for further assistance.

Hope this info is helpful. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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