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iOS: "There is an error, try back later."

Pausing
Local Performer

The pandora app says “buffering”, “paused”, or “ error, try back later”. Cant play through an entire song without an error message

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hi there, @Pausing. 👋

Sorry to hear that you're having trouble listening to the Pandora app.

Have you tried running through these steps yet? If not, I would recommend trying them out to see if they help with the issue your experiencing: iOS Troubleshooting

Let me know how it goes. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @Pausing. 👋

Sorry to hear that you're having trouble listening to the Pandora app.

Have you tried running through these steps yet? If not, I would recommend trying them out to see if they help with the issue your experiencing: iOS Troubleshooting

Let me know how it goes. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post

Pausing
Local Performer
I have tried all the suggestions several times. What’s next.
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AlyssaPandora
Moderator
Moderator

@Pausing Is it possible to send over a screenshot of what you're seeing when that error message pops up? I'd like to share this with our engineering team.

Could you also tell me more about your device?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?

Thanks so much for your help with this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat