iOS: "There is an error, try back later."

[Pausing]

The pandora app says “buffering”, “paused”, or “ error, try back later”. Cant play through an entire song without an error message

mod edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hi there, @Pausing. 👋

Sorry to hear that you're having trouble listening to the Pandora app.

Have you tried running through these steps yet? If not, I would recommend trying them out to see if they help with the issue your experiencing: iOS Troubleshooting

Let me know how it goes. 🎧

[Pausing]

I have tried all the suggestions several times. What’s next.

[AlyssaPandora]

@Pausing Is it possible to send over a screenshot of what you're seeing when that error message pops up? I'd like to share this with our engineering team.

Could you also tell me more about your device?

• Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
• Carrier:
• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
• Are you connected to Wi-Fi or cellular data when this is happening?

Thanks so much for your help with this. 🎧