I am facing a problem with one of my non-genre stations, "The Middle Radio". When I tap the "i" option in that station, I am getting the alert "Unable to complete your request.". Also, I have added a lot of artists to the station and yet the "Station Created From:" and "Add Variety" is missing. Kindly fix this issue at the earliest.
@neel_arunabh Can you please provide me with a screenshot of both:
Thanks for working with me on this. 🤝
Hey there, @neel_arunabh. 👋
Looks like your last message is blank.
Let us know if you're able to share a screenshot so we can take a look.
If you haven't already, I would also recommend running through the standard troubleshooting steps here: iOS Troubleshooting
Thanks so much for your help with this. 🎧
Thanks for your message, @neel_arunabh.
I was able to take a look at your station and see your current added variety.
Did you get a chance to try out those troubleshooting steps?
Does this happen with any other stations?
Let me know. 🎧
Thanks for following up, @neel_arunabh.
To clarify, were you able to run through the troubleshooting steps @AlyssaPandora provided in her message above?
Here they are once more: iOS Troubleshooting
If you continue to experience issues with this, I would like to report this issue to our engineers. Could you tell me more about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for your help with this.