Listening to Pandora. Open Facebook. Pandora closed. Any help?
mod edit: changed title for clarity
Hi there, @Pandira1219. 👋
Thanks for posting about this.
Please keep in mind, the sound settings of each app are set by the needs of the app and cannot be altered. So, if you are playing a game or using an app that requires sound, the audio from Pandora may pause. It's not possible for us to override the sound settings, or any other functions of another app.
If this is a new issue, let's try running through these steps while I have a trace enabled on your Pandora account: iOS Troubleshooting
Let me know how the troubleshooting steps work for you. 🎧
Hey there, @Kgc94044. 👋
Have you tried running through the standard troubleshooting steps for your iOS device?
If not, I would recommend running through these first: iOS Troubleshooting
Let me know how those steps work out for you. 🎧
*Use your mobile device only when conditions allow and as permitted by applicable law.
No problem at all, @Kgc94044. Thanks for the update!
Sounds like you're back to listening and using FB with no issues. Feel free to let us know if anything else pops up. Happy listening! 🎧
used to be able to listen to Pandora and then surf social media! Now if I have pandora playing on my phone and try to look at Facebook it stops playing?! What happened
Moderator Edit: Format
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through the following troubleshooting steps: iOS Troubleshooting
Let me know how it goes.