Thanks Dave. It's ironic that I have come to use my AppleTV exclusively for Pandora, as the flaw has made it too tedious to reinstall after using other apps. Not a recommended marketing strategy.... I leave Pandora loaded and running (since it can't be stopped!) and use a R**u for Youtube and Plex and such. Not my preference, but it's saving effort. I will be happy to get this behind us. Not happy, however to now be unable to skip in addition to not stop without going through menu hoops. It Bytes. ... View more

The big wheel has turned, and tvOS 16.6 (20M73) is now on my AppleTV as of a couple days ago. Still the Pandora patch v2. Things have changed, and other things remain: 1. Remains: The log-out and FTUX trap still occurs if I leave Pandora for another app for a significant time (minutes to a return to Pandora may not trigger it. Hours nearly always do). 2. Remains: Pause works for a time after a reinstall cure. Then no more. 3. Changed: The left/right arrows while Pandora plays and the AppleTV screen saver is up cause the screen saver to advance or reverse to the next or prior clip. I last saw this behavior many months ago, and briefly then. For the rest of my experience, the right arrow does a SKIP to the next music selection in Pandora. The left arrow did nothing. Now there is no way to pause or stop or skip while the screen saver is up. (Clarification on method: I typically MENU/MENU out of Pandora while it plays in order to show the Apple Screensaver clips. I must MENU/SelectPandora to return to the app to do a skip now.) 4. Changed (maybe): if Pandora is playing but I am in AppleTV settings (or some apps), a simple Pandora screen saver appears after a time - just a centered cover art and the song name on a dark background. Any navigation clears it and I remain in the non-Pandora app or settings. I THINK this is new. I don't recall seeing it before and feel like I would have. 5. Changed: The Pandora Now Playing screen (not in the animated AppleTV screensaver nor in the possibly new Pandora static screensave) now shows an enlarged and half-dimmed background image of the current cover art behind the Cover and info. This was previously just plain dark grey. It's a nice improvement, and it arose with the new OS, not with the patch. Hmmm. Since the Forum now seems to allow it, a screenshot is attached showing the new look. Hope this is some help as the goalposts find their newest locations. Hope this helps in some way.   ... View more

And how's that been working out so far? A pragmatic approach is "if you can't beat it, join it." Also "Fake it til you Make it." And maybe "First, do no harm." Just saying that the elegant solution often comes long after the problem has taken its toll. I note that this issue/topic is still marked "SOLVED" here. ... View more

In addition to whatever is being developed, I feel compelled to once again suggest adding a LOG IN button on the FTUX page. How hard is that and what could it hurt? ... View more

Simultaneously able to do anything on any app except PANDORA and the APP STORE on the AppleTV, no that's not a local internet issue. If I had made other changes, I would include that in the report. And per my message, rebooting only the APPLETV got Pandora findable in the store again, and able to install again. I'm happy for you that you aren't having my issue. I am. The struggle continues. ... View more

Yeah... if I had an iPhone. I'm an Android guy other than the AppleTV. So no. And the website expects me to have developer credentials and logs to share, so, again probably not. I think you are all I have. ... View more

OK, but my other apps (youtube, Plex) that require live internet continued to work while the pandora page and subsequently the appstore page did not. So. Something. You know I'll share more if there is more. ... View more

OK DavePandora, guess what's back. FTUXed again. After a few days of just using Pandora on my AppleTV, I watched a movie on my PLEX. Then back to Pandora... and FTUX is back. But with no choices, and search does nothing. So I used the HOME trick to close the Pandora app. Run again, no change, FTUX with blanks. So I try UNLOAD. No changes when reloaded. So I DELETE THE APP and go to reinstall. Can't, the app store is also blank. Try to search there, get no results, just a spinner. Reboot the AppleTV, now the app store works again (after a new log-in), reinstall PANDORA (after yet another AppleTV login) and log back in to Pandora, and things are working again. For now. It seems that a re-enter of Pandora after another app has been running crashes the AppleTV. So the agony continues. Pic of the page attached. No change in AppleTV or Pandora versions since last report. Arg.   OK, now the IMAGE attach in the forum isn't working. Not my day. Imagine the FTUX page, with no choices showing below in the black BROWSE STATIONS area.   I'll post again if it happens and there's new detail to share. This is getting really old. ... View more

The new patch (2305.5.2.2) is working but wonky... About half the time I start the app, I again see the "FTUX/TRAP" page for up to 5 seconds - long enough to be discouraging... then it does proceed to the normal logged-in page with my stations. I'm sure this isn't what you had in mind. Maybe a patch v3 sometime? ... View more

Oops. Tagging @DavePandora  ... View more

Report topic created: https://community.pandora.com/t5/iOS/AppleTV-PLAY-PAUSE-fails-after-an-hour-or-so-of-playing-You-can/m-p/130701#M7858 Search for similar reports turned up hordes of unrelated issues... so I made a new, detailed, one. Thanks for your help! ... View more

I haven't had a crash with this update (yet), but I note that the PAUSE issue I've reported for a long time remains. Recapping, after an hour or so playing, the pause/play ceases to work, and the only way to stop the music is to force-quit (dismiss the app as in bhhales' method) or run some other app which will take over the sound. In all the Pandora apps on other devices, this never happens. ... View more

That's quite a version increment! We will not miss the intrigue and adventure of Schrodinger's App (simultaneously logged out and in). ... View more

"Home" is the one to the right of the MENU button, it has an icon of a TV screen. Press it twice, you'll see the layered apps that are current, like what you see if you touch the square button on an android, or a multi-finger up-swipe on an iPad. Then left or right to select the Pandora screen, then up-swipe on the remote pad to flick away/remove that page. This quits the app. The next time you normally start the Pandora app, it will work OK again. Until then next time you start another app and are away long enough for the bug to occur. The issue is now clear, new code has been written, a fix is completed by Pandora and promised for release, but Apple is not quick with putting things in the store. There -is- hope. Any day now. Watch for the Pandora app version to increment - the current flaking one is 1911.1 Find the version by going to SETTINGS (the gear) in the top menu bar while in Pandora. ... View more

Edited because moved messages make it hard to know what I referred to here: This HOME HOME, then find the Pandora instance and swipe it up and away absolutely works. I had no idea this HOME/QUIT thing was even there. I see the relation to iPad and even Android quitting, but never actually knew this function existed. Thanks. Still will welcome a code fix. (EDIT: this process requires the swipe gesture, which has no IR control equivalent, so it can't be used at all if the AppleTV is in an integration using IR instead of the native remote.) Update as of 6/16/23 - no new version on Apple yet. Still hoping to end the bleeding soooooon. ... View more

Dave, re-reading prior messages - my thought that the 16.5 OS might have corrected my system behavior is in serious question. Note that the "working for me" OS was reported over 2 weeks ago as NOT working. But the same user replied today thanking you... implying it's working now for him. Something else may be afoot: Elliot - Local Performer ‎05-26-2023 10:51 AM Hello- I've been experiencing these logouts for about three weeks now on most, but not all, days.  My Apple TV OS is 16.5 (20L563).  ... View more

You are welcome and you have my sympathies. After 30 years in software product management and support, I know the pain. And I know how to report with the detail and precision required. Let me know if you want a tester. ... View more

Days Later: Still working properly for me, no logout, no problems (well, none about the logouts) now for about a week. I see that just about when things got working again, there was an AppleTV tvOS update to 16.5 (20L563) from the tvOS 16.4.1 (20L498).  It may be that this change cleared up the cache issue... at least for now... The only other changes I note in Pandora behavior this week are that it takes much longer to "time out" and stop playing music (at least a full day), and when it does, it does not display the "Are you still listening?" screen... it just stops. And will not restart without selecting a different "station". Navigation is normal in Pandora after the music stops, but you can't just resume the station you had been on. Dave, looks like you have a moving target. But that's always the case, eh? Tucan, have a look in SETTINGS>System for your tvOS version... if not at 16.5 yet, update and report your findings. ... View more

Hmmm. Is there a change already? Yesterday I reloaded and it was still working today. Showing version 1911.1 on the settings page. (I didn't notice a version number before or I'd have reported it...) I even tried loading other apps and later coming back to Pandora and at least today, it's normal. Well, not quite normal: The music was still playing more than 35 hours later. Typically when I leave Pandora playing and shut down my system and come back the next day, I get silence on the screensaver when I select the APPLETV, and when selecting Pandora, there's a "Are you still listening?" card with a resume button. Not today... music still playing (but pause fails to work as it always has after an hour or so). ... View more