Hi @areito! No problem - thanks for following-up. That's definitely an interesting experience with Pandora and Alexa. I've enabled a trace on your account, would you mind replicating this issue for me and letting me know the date/time this happened. I'd like to take a closer look at what may be happening.  Thanks for the help!   ... View more

Hi @walterg! Thanks for posting to community.  I see that you've also emailed our User Support team. To avoid any confusion with support, I'm going to let them know that I've followed up with you here on community.  I'd like to report this issue to our engineers for further investigation. I'll be updating this thread as updates are made available to me.  Thanks for your patience in the meantime! ... View more

Hi @rcartale! Thanks for posting to community.  I wanted to follow up with you about this issue. Our engineers have been working diligently, and we have made a small change that we think should help.   We recommend confirming you have the latest Pandora app version, 2009.1 (if you need help updating please let me know), then sign out of Pandora, close the app, relaunch the app and sign back in.    We hope this will help. Please let us know if you're still continuing to run into this issue.    Thanks again for posting to community!   ... View more

Hi @EmperorJJ1! Thanks for visiting the Feature Request Board.  While this is currently not a feature of Pandora, getting feedback like yours helps us develop products and features that we know our community wants to see. If your suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Pandora.   Watch this space for status updates. In the meantime, try visiting our Listener Lounge to talk with other listeners about all things music.   Thanks for being part of community! ... View more

Hi @befitz5! Thanks for posting. 👋🏻 Sounds like this may be a caching issue. Please try the following steps to see if they help: Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. Please note that you will be asked to log into your account after completing these steps. When you log back in, if the podcast is still there, can you please take a screenshot and share here. If you need help with how to take a screenshot, let me know.  ... View more

Hi @vonhaase9! Thanks for the follow up.  I'm going to reach out you via a direct message here on community. Please be on the look out for this message. Thanks!   ... View more

Hi @MELINA13! Thanks for posting.  I checked your account and I do see that you were able to successful connect your DirecTV to your Pandora account.  Let's try some troubleshooting to see if it will help.  Please try a few standard network troubleshooting steps: Try connecting directly via an ethernet cable rather than wirelessly (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). You may also want to contact DirecTV to inquire about whether there is a firmware update available for your device. You can reach out to their support team. Let me know how it goes. ... View more

Hi @steveg! Thanks for posting. I checked your account and it looks like you've also emailed our User Support team. To avoid any confusion or duplicate troubleshooting steps I recommend following up directly with them via their email.  Thanks again for being part of community! 👍🏻 ... View more

Hi @DickPing! Welcome to community and thanks for posting. I see that you've also reached out to our User Support team as well. To avoid any confusion, please be sure to respond with them by replying directly to their email. Thanks again for being part of community!   ... View more

Hi @jmer028! Thanks for posting to community! I moved your message over to our Feature Request board since this isn't a feature. The FR board is the best place to give feedback or post your ideas that you'd like to see for Pandora.  For more info on how a feature request get implemented check out: "How do requests become features?" Thanks for the great idea and I hope to see you around community more! 😄   ... View more

Hi @blake54! Thanks for posting to community. I moved your message over to an existing thread here.  Email addresses can only be associated with one Pandora account at a time, to further help with this, I've let our User Support team know to reach out. Please be on the look out for their reply via the email associated with your community profile.   ... View more

Hi @Davidaallen!  Thanks for following up.  I've create a report and passed your info along to our engineers so they can further investigate this issue with your Apple Watch We'll be posting updates in this thread as they are made available to us.  Thanks for your patience in the meantime! ... View more

Hi @penalew! We believe this error has been resolved. Can you try again and let me know if you're still receiving the error message? Thanks! ... View more

Hi @DP2011-kk! Thanks for posting. While there isn't an On/Off button on your TV to turn off Pandora, you should be able to quit the Pandora app on your device by pausing the music and returning to home by using the home button on your remote. Alternatively, you can log out of Pandora on your device, however, you'll need to log back in if you'd like to listen to Pandora again. Thanks for being part of community!    ... View more

Thanks for following up @AutoMcD! I've passed this on to our engineers for further investigation in to the crash. Can you let me know which model Ford you have and can you also confirm that you're currently on 2009.1 for your Pandora version. Thanks! ... View more

Thanks for the info @AutoMcD.  I’ve enabled a trace on your account, can you do me a favor and uninstall and reinstall the app.* To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Then after you reinstall, reconnect to CarPlay in your vehicle and let me know the approximate date and time it crashes.  Thanks for the help.    Use your mobile device only when conditions allow and as permitted by applicable law. ... View more