TannerPandora
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Happy to help as best as I can, @OldRuffDog.
You'll get the hang of your new computer! They say practice makes perfect, just have to get through the frustration at times. I've been going through something similar, learning curves can always be tough.
I was asking some extra questions to get a better sense of how often you use Pandora. Sometimes, if it's been awhile, you may be logged out but this shouldn't happen too often.
Most of the time troubleshooting with iPhone is pretty basic, usually uninstalling and reinstalling the Pandora app, and turning your phone off completely, and then back on again.
In your first message you said you "lose Pandora and it is usually months before I reconnect". Is that because you aren't able to log back in, not sure how to log back in or something entirely different?
I know it seems like a lot of questions, but still trying to get a better sense of what your experience is like.
Thanks!
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Hi @Ethetica
Welcome to the Ideas Board!
Thanks for taking the time to post your feedback. This is a neat idea, definitely helpful. The status of your post has been updated to Open Ideas.
Thanks for visiting!
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Hi @OldRuffDog
Happy Friday, and thanks for the details!
I'll be completely honest as well, I'm not exactly sure what may be happening. Let's see if we can resolve this together.
To get a better sense I have a few follow up questions:
Do you use Pandora on your phone often, or only when in your Tacoma?
When you connect to your Tacoma, it seems like it's only with Bluetooth?
Lastly, when you run into trouble, are you given any error message, or is it simply just the log in screen.
I'd like to ask a favor and have you uninstall and reinstall the Pandora app on your phone for me. This will require you to sign in again. If this is something you'd like to avoid, I completely understand- just ruling out a few things.
Thanks!
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Hi @frooey
Welcome to community!
Do you mean the connected media app feature? Which Google maps version are you currently on?
Thanks!
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Hey @OldRuffDog
Welcome to community!
To be clear, the Pandora app on your phone is asking you to log in each time you open the app?
Can you let me know the:
Make and model of your phone:
OS version:
Pandora version:
Also, what kind of truck do you have?
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Hi @JTx20
Welcome to community!
Unfortunately, Pandora doesn't officially support Raspberry Pi. Because of this I won't be able to offer any specific troubleshooting steps.
Have you noticed if this happens with a specific web browser, or across the board? Which web browser are you using?
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Hi @CJ1215
Welcome to community!
Could you tell me a little more about your experience:
Make and model:
Does the Pandora load?
If Pandora loads, does it appear to play music, but no sound?
In the meantime, I recommend power cycling your TV by unplugging it for at least 5 minutes. Then plugging it back in and trying once more.
Thanks for the details!
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Hi @ThatGreenvilleG
Thanks for posting! Great feedback and a great way to connect more people. I've updated the status of your post to Open Ideas.
Thanks for being part of community!
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Hi @alexreddin
Welcome to community!
Sorry to hear you're receiving the someone else is listening message. Could you let me know the device you are using when you receive the message:
Make and model:
If you're using a mobile device:
OS version
Pandora version
Does this happen during your listening playback, or when switching devices?
Thanks for the help!
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Hi @carriecpht
Thanks for the follow up! Sorry to hear you're still having trouble. I'm happy to pass this along to our engineering team for further review.
Could you please confirm the following for me:
Make and model of your Android:
OS version:
Pandora version:
Thank you!
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Hi @katbiz630
Are you still having trouble with Pandora loading? From a previous post Pandora would open, but would get stuck on the blue screen and wouldn't launch?
It looks like you may have more than one Pandora account. The Pandora account associated with you community is for a new account with no devices associated.
Let me know!
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Hi @Mrmusiclovr
Welcome to community!
I separated your post out since the experience you described happens on a Bluetooth speaker. Could you tell me a little more about your phone:
Make and model of your Android:
OS version:
Pandora version:
Keep in mind, if you're opening another app that has their own music/ sound affects, or requires the speaker or microphone, this may disable playback. Unfortunately, Pandora isn't able to override the function of another app.
In the meantime, I would check for any battery optimization settings for your Android. These are found with in the phone settings. You'll want to be sure that any battery customization are disabled for Pandora.
Please try the following steps:
Open your device Settings and then Apps.
Scroll to find Pandora or use Search in the upper right hand corner.
Select Battery
Next select Unrestricted.
Since there are numerous Android models, we aren't able to provide step by step instructions. If you find that the steps above don't fit your model, I recommend checking the user's manual for specific steps.
Thanks!
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Hi @Jamesleroy03
Thanks for visiting the ideas board with your feedback! Love the ranking system and it's a great way for Pandora to know how often you'd like to hear a song. The status of your post has been updated to Open Ideas.
Thanks for being part of community!
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Hi @butch7824!
Thanks for the ideas! Great way to create new stations. The status of your post has been updated to Open Ideas.
Hope to see you around community more!
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Hi @gdmike4
Welcome to community!
Sorry to hear you're having trouble. I'm happy to try and help. Can you tell me more about what is happening?
What is the make and model of the device you're using?
Do you receive an error message?
Thanks!
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Hi @misterno
Thanks for the follow up, and for the extra details.
As mentioned, the Pandora app doesn't actually have control over Bluetooth, this is at the OS level. Pandora uses the Bluetooth connection to stream music from your phone to the device it's paired to.
In most cases, you would need to pair the device, in this case, you friend's Android, with the device on the boat, usually done through the Android settings. Once paired, you can select the Pandora app on the boat device and it should stream through that device.
This also depends on make and model, different devices/systems/speakers have different set-ups. Sorry we couldn't have assisted this time, but if you get stuck again in the future, let us know!
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Note: This message has been Accepted as a Solution to flag current troubleshooting steps, status of the post, or if additional information is needed.
This post will be updated with more information as it is provided to the moderation team.
Pandora Update 4/16/25:
Hi all!
Thanks everyone for posting your experiences!
We believe that the issue with using thumbs in AutoPlay has now been resolved. The next time you're in AutoPlay please try thumbing once again.
If you continue to have trouble with thumbs in AutoPlay, please provide the following:
The date and time - please include timezone:
The track you were listening:
If you're able to capture a screenshot of the track or a screen recording of the thumbed track not saving would be wonderful.
Thanks for being part of community!
Pandora Update 4/14/25:
Hi all!
Thanks for letting us know that you're having trouble using thumbs. We've passed this along to our engineering team so they can take a closer look.
If you're still experiencing this, could you please share the following details?
Did this happen when listening to a Station or AUTOPLAY?
If a station, what was the station name?
Did this happen on your Android?
What is the OS version + Pandora version?
Was your Android connected to another device, such as Android Auto or a speaker?
Thanks for your patience in the meantime!
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Great, thanks, @clduckworth!
Let's start by checking on the battery optimization settings on your Samsung. You'll want to be sure there are no restrictions for the Pandora app. Sometimes these restrictions will kill the app in the background to conserve resources.
Open your device Settings and then Apps.
Scroll to find Pandora or use Search in the upper right hand corner.
Select Battery
Next select Unrestricted.
Due to the numerous Android models, if you find that these steps don't exactly fit I recommend referencing the user's manual for your specific device.
Let me know how it goes.
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