Hi @zephyr7732  Welcome to community! I had a chance to check out your account. I wanted to first confirm that Pandora is on DirecTV. Looking at your account, I only see recent connection with an Android TV. But I'm not sure if any troubleshooting steps may have been performed before your post.  Also, could you please share a picture of what you're seeing when you're playing Pandora and the formatting has changed. You can include a picture here on community in your reply. Please note that this can be done on a web or mobile browser, you won't be able to include picture through email.  Thanks for the help! ... View more

Thanks for the follow up, @cyberthom! Glad to hear you're back to listening and that you were able to get Pandora up and running. Have a wonderful Friday and weekend! ... View more

Hi @Bing-boogerton  Thanks for your feedback! We’re always looking to improve, and getting feedback like this definitely helps with that. The status of your post has been updated to Open Ideas.  Thanks for being a part of our Community! ... View more

Hi @Missthing20  Welcome to community!  To clarify, Pandora will interrupt your stream with Audible and begin playing when connecting to your vehicle? Could you confirm if Pandora was playing before listening to Audible or in the background? Do you only connect your mobile through Bluetooth or do you connected to Android Auto? In the meantime, let's try disabling the Launch from Car feature to see if it help. From the Pandora app, visit Profile > Settings > Advanced > Under Bluetooth Devices > Ensure that Enable Launch From Car is toggled off ... View more

Hi @chicagostar  Welcome to the community! Sorry to hear you’re running into trouble with your grouped speakers, I can understand how frustrating that can be, especially after you’ve already tried a few troubleshooting steps. I’ve gone ahead and escalated your post to our Care Team so they can take a closer look. They’ll be reaching out using the email associated with your Pandora account, so please keep an eye out for their reply. Thanks so much for your patience in the meantime!   ... View more

Hi @zephyr7732  Welcome to community! Sorry to hear you’re running into trouble with your DirecTV. I’m happy to take a look.  Just to clarify first, Pandora doesn’t offer phone support, so the number you’re using isn’t affiliated with us. Can you tell me a bit more about your setup? What’s the make and model of your TV? In the meantime, I’ve checked your Pandora account and don’t see a previous DirecTV connection. Is this a new set up? I do see a Roku and an Android TV listed. If you've been using Pandora recently, could the app be directly found on your Android TV? To help me investigate more, could you share a photo of what you’re seeing on your TV? You can upload images directly here in the thread. This works best from a mobile device or web browser, since photos can’t be shared through email notifications. Thanks for the help! ... View more

Hi @TonyC_714  Welcome to community! That’s definitely a strange one experience, especially since the bass sounds normal on every other device in the same setup. Since this is isolated to Xbox, let's start by having a fresh connection with Pandora.  Please try uninstalling the Pandora app from your Xbox, restarting the console, then reinstalling the app and testing again. This can help clear out any cached files or potentially corrupted audio settings  Let me know how it goes! ... View more

Hey @lindagig  I moved your messages into a new thread to help keep things organized, since the other post is tied to a separate experience that our engineering team is currently investigating. I completely understand how frustrating this experience can be. At the moment, there isn’t a way to disable Offline Mode when your mobile connection drops. Offline Mode is designed to keep the music playing when a connection is lost, but I understand it’s not ideal that there isn’t any indication when your connection has been re-established. The only way to avoid an automatic switch to an offline station would be to manually toggle into Offline Mode ahead of time. That way, you can listen uninterrupted during your journey, though you would still need to manually switch back to Online Mode once you’re ready. In the meantime, I’ve noted your feedback around the offline experience and will be sure to share it with the appropriate team. I’m sorry I don’t have a better workaround to offer right now, but I appreciate you taking the time to share what you’re running into.   ... View more

Hi @Endopocalypse  Thanks so much for stopping by the Ideas Board and sharing this! It’s great to hear the creative ways you’d like to see listeners interact with Pandora. I really appreciate the thoughtfulness and detail you put into your post, ideas like this help spark meaningful conversations around what listeners value most. The status of your post has been updated to Open Ideas. Thanks again for taking the time to share your vision with us! ... View more

Hi @kay45032!  Thanks for your feedback! We’re always looking to improve, and getting feedback like this definitely helps with that. The status of your post has been updated to Open Ideas. Thanks for being a part of our Community! ... View more

Hi @lindagig  Welcome to community! Just to confirm your experience, Pandora goes in Offline Mode when you lose your mobile network connection but does not go back online when the network connection is regained? To clarify, Pandora should come back online when you regain a network connection, however, there won't isn't an audible tone or notification to let you know that you've regained network connection. And it won't return to the previous played station. Pandora will continue to play the station it started in Offline Mode until you change stations.   The experience specific to this thread is that even with a mobile network connection available, Pandora begins in Offline Mode and listeners are unable to return online, even when trying to manually toggle back to online.  Does that sound like what you're experiencing? Thanks! ... View more

So wonderful to hear the news, @txlthrboy! Thank you for following up and letting us know. 😊 Have a great, music-filled Friday! 🎶 ... View more

Hi @Lostcowboy  Welcome to community! While I’m not deeply familiar with your specific setup, I have a few thoughts. With the release of Android TV 14, there may have been changes to how the OS handles media streaming, audio, and background execution. It’s possible Google has tightened restrictions in these areas, which could impact playback behavior. I’d recommend checking your ONN 4K Plus settings for any background playback limits or power/app optimization options that might be stopping Pandora. Adjusting those settings could help. To better understand: does Pandora stop playing as soon as you leave the app, or only when you open projectM? Have you also tried launching projectM first and then starting Pandora? ... View more

Hi @Galgo  Sorry for any trouble with this, and thanks so much for reaching out to share your experience. I wanted to clarify that the explicit content filter only applies to Stations and does not apply to on-demand content. I took a closer look at the two tracks you mentioned in your post. The first track, “Fuel” by Metallica, was played on demand from the Driving Fast Cars! playlist. It looks like a Premium Session was enabled on January 8, and several on-demand tracks where played during that session. The second track, “Down with the Sickness” by Disturbed, did play multiple times on your Enter Sandman (Radio Edit) Radio. This version is actually a censored radio edit. I did listen to the song, and the edit is very brief and plays the beginning of the word, which can make it sound like the full word is being said, however, I can confirm, that this is the edited version.  I understand how this could be frustrating, and I appreciate you taking the time to flag it. ... View more

Hi @txlthrboy  Sorry for the continued trouble, and thank you for your patience! I appreciate you confirming that you haven’t had trouble streaming Pandora through the Pandora app on your Sonos. Since you’ve already tried the recommended troubleshooting steps, I’ve passed this information along to our Engineering team for further review and investigation. We have limited visibility into the Sonos app itself, which means our ability to troubleshoot within their platform is limited. As a result, I don’t have any additional troubleshooting steps to recommend right now. In the meantime, if you haven’t already, I suggest reaching out to Sonos Support, as they may be able to provide more targeted, app-specific assistance. Thanks again for letting us know, and we truly appreciate your patience. ... View more

Hi @noway7454  Sorry for the delay! I wanted to reach out to follow up with you. The changes you mentioned on the Now Playing screen appear to be related to recent Android Auto UI updates associated with a new layout. Some of these updates are provided by Android as part of their own system changes, and as a result, certain features may no longer appear, or may appear differently, than they did before. I’ve gone ahead and shared your feedback and experience with our Product team. I’m sorry for the frustration this has caused, and we appreciate you taking the time to let us know. ... View more