Thanks so much for sharing your thoughts and feedback, @mikemusick2. I have passed this along to our Classical curation team on your behalf. Hope that you continue to enjoy the music. Thanks so much for being a part of the Pandora Community!  🎶 ... View more

Thanks for the feedback, @ClassicRockFan1. We'll pass this along to the appropriate parties on your behalf. 🎧 ... View more

Thanks so much for providing those details and for running through the troubleshooting steps, @SLjimbolian.  I'd like to report this over to our engineering team. Are you receiving any error messages when this happens? If so, what exactly does it say? Let me know. 🎧 ... View more

Hi there, @musicfan22. 👋 Sorry for any frustration.  Thumbs are station specific, so please feel free to Thumb Up and Thumb Down accordingly. Giving a Thumb rating on one station will not affect any of your other stations. Please note, you won't be able to use Thumbs on playlists. Thumbs are meant to fine-tune your stations. With Premium, you can create your own playlists and remove songs that you don't like.  Let me know if you need help with editing a playlist you've created. 🎧 ... View more

Same here! I like Amazed by Lonestar best. @Cptheg3  ... View more

Hi there, @davidaxxa. 👋 Nice to see you around the community space. I moved your post over to this existing thread to keep everything organized: Android: Higher Quality Audio Here are the current bit-rates for each audio quality setting on Pandora Premium: Low (32kbps) Standard (64kbps) High (192kbps) Keep in mind that each setting will affect: Data used while streaming on your cellular network. Bandwidth used when listening on Wi-Fi. Device memory when downloading music for Offline listening. The following are general guidelines for each setting: Low audio quality is better for data efficiency and device memory. Standard audio quality balances data efficiency, sound quality and device memory. High audio quality is recommend for listeners with high fidelity audio systems, but will use more data and device memory. We are constantly testing and evaluating what the right rates are for each setting level and do plan to migrate our high audio quality to 320kbps AAC over time. 🎧 ... View more

Hi, @Laharvell. 👋 Could you please share a screenshot of exactly what you're seeing? In the meantime, here's my post about how the alarm clock should work here. Thanks for your help with this. 🎧 ... View more

Hi there, @Victorianhouse. 👋 Sorry to hear that you're having trouble.  Do you already have the Pandora app downloaded on your device, and when you launch the app, you get the "Waiting for Connection" error? Or, are you having trouble downloading Pandora? If so, what is the exact error message. Could you please send me some more information about your device? Model + Generation (Fire Tablet 7): System version*: Are you connected to Wi-Fi or 3G when this is happening? Have you identified any other patterns or notable information? *To find the system version, swipe down from the top of your screen and select More. From there, select Device, then About, and view the System Version. Let me know. 🎧 ... View more

Hi there, @Junokiwi. 👋 Thanks for your post, and sorry to hear that you're experiencing this. Are you having trouble downloading any station? Or, the app isn't downloading your most listened to?  If it's the latter,  Pandora Plus listeners cannot add, delete or swap out which stations will be available for offline listening. Another community member has created this feature request that you may be interested in upvoting: Choose your own Offline stations with Pandora Plus If you're wanting to have other offline stations available to you, try listening to those other stations more (ones that are currently not on your Offline station list). Since we periodically refresh the stations that are available to you offline (based on your listening habits), we may surprise you with adding them to your list.  Alternatively, you may consider upgrading to Pandora Premium which allows subscribers to download any station, playlist, album or song in their collection for offline listening. ++ In the meantime, I've also gone ahead and passed this feedback along to our engineering team for you. 🎧 ... View more

Hi there, @Buck1725. 👋 Sorry to hear that error message keeps popping up. Does this issue occur when attempting to initiate a complimentary session of Premium? For instance, are you clicking "Play" for the song when searching? Which song(s) have you noticed this issue with? ++ In the meantime, I would recommend trying out these steps: Chrome Troubleshooting Microsoft Edge Troubleshooting Safari Troubleshooting Firefox Troubleshooting Desktop App Troubleshooting You can also try rebooting your connection to see if this helps resolve the error: Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. Let me know how it goes. 🎧 ... View more

Hey, @Ram54csu. 👋 Thanks so much for your post. You won't need to adjust your notifications. When you are ready to go to sleep: Open your Settings and toggle the Alarm Clock setting to ON. You must manually toggle this on every time you want to use the alarm.  Make sure that you have a good cell or Wi-Fi connection. Make sure your device is plugged into a power source (recommended). Leave the Pandora Alarm Clock screen up and unlocked. Do not press the home button on your device nor turn the screen off. *Please note: if you close the Pandora app, lock your device, or answer a call or text, make sure to return to the unlocked Pandora alarm clock screen before dozing off. An alarm will still sound if you do not, but not with your selected station, and only at the system volume setting. For more information about how this feature works, feel free to check out this article: Alarm Clock + Sleep Timer Hope this helps. 🎧 ... View more

Hey there, @Swins. 👋 Sorry to hear that this is happening. I've gone ahead and enabled a trace on your Pandora account in case we need to share your experience with our engineering team. Could you try uninstalling / reinstalling the Pandora app one more time using the steps below? First, I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again. If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Let me know how it goes. 🎧 ... View more

Hey, @DianeHernandez. 👋 Your style is very original and I appreciate you taking the time to share your song! And I love the piano too. 🎹 ... View more

Thank you for the tip, @Rachelgbiv. I've added your message to the solution of this thread. Appreciate your help! 👍 ... View more

Hey there, @Eppy. 👋 I moved your post over to this existing thread: iOS: Alarm Clock Feature Not Working Sorry for the continued trouble. In the meantime, we're aware of this issue and hope to have it resolved soon. Please keep an eye out for updates on this thread. Our team will post one once we receive more information about a fix. Thanks for your patience! ... View more

Hi, @barleyguy. 👋 Sometimes rebooting your connection can help with the issue you're experiencing, especially if the issue persists across multiple browsers. We also use these steps to rule out certain issues in case this needs to be escalated to our engineering team.  Which browser(s) are you using? If you haven't already, I would recommend trying the steps for your preferred method of listening: Safari Troubleshooting Chrome Troubleshooting Microsoft Edge Troubleshooting Firefox Troubleshooting   ... View more