Hi there, @Jsfeltner. 👋 Thanks for reporting this. Your issue sounds related to this existing thread: iOS: Songs Repeat After Playing We've created an internal ticket so our engineering team can investigate / fix as other listeners have reported similar experiences.  Would you mind providing the following information so I can share this with our iOS engineers on that ticket? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? We appreciate your help with this. 🎧 ... View more

@Therealdyl_97 No problem at all - thank you for taking the time to report this and provide those helpful details. All updates will be posted on this thread. As of now, we have opened a ticket with our engineering team with the information you've provided. This is on their radar and they are currently investigating. We appreciate your patience while they work on this. 🎧 ... View more

Hi, @jojo0722. 👋 Sorry to hear that uninstalling and reinstalling the app did not resolve the issue. I'd like to report this issue to our engineers for further investigation. Could you help by providing a little more info? Make and model of your device; Mode: Desktop or Tablet? Network (Wi-Fi or 3G/4G/LTE); Pandora version (under Pandora Settings on the bottom left); Windows version & build; Are there any error messages? If so, what do they say? Are you able to stream Pandora normally through a web browser like Chrome or Firefox? Thanks so much for your help with this. 🎧 ... View more

Hey, @giantspeck. 👋 Thanks for posting about this. Someone from our User Support team will be in touch via email to help out with your account soon. 🎧 ... View more

Awesome, @DanTheMan0801. So glad to hear that! If anything else pops up, feel free to let me know. In the meantime, happy listening. 🎧 ... View more

Sounds good, @Kbrat. 👍 Feel free to let me know how the troubleshooting steps go. If you continue to experience this issue after troubleshooting, I can report it over to our engineers. I would need the following details about your device in order to report this accurately: Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): Are you connected to Wi-Fi or cellular data when this is happening? Hope this helps. Thanks for sticking with me on this. 🎧 ... View more

Hi there, @adriankessel. 👋 We've reached out to you via email to offer further assistance with this. Thanks for your patience during this process. 🎧 ... View more

Based on the quiz, my mode is Future Fire 🔥 Happy Black Music Month! 🎧 ... View more

Hi there, @Kbrat. 👋 Thanks for letting us know about this. Do any error messages pop up before or after the app crashes? Have you tried out the standard troubleshooting steps? If not, I would recommend running through these steps while I have a trace enabled on your Pandora account: Android Troubleshooting Let me know how it goes. 🎧   ... View more

Hey, @Oneslow323. 👋 Thanks for letting us know about your experience.  Did you get a chance to try out these steps yet? You can find them here: iOS Troubleshooting If you continue to have trouble with this, please provide the requested information here.  *Use your mobile device only when conditions allow and as permitted by applicable law.   ... View more

Hi there, @mlptampa2. 👋 Thanks for posting about this, and sorry to hear that you're having trouble on multiple devices. For your Computer: Are you using a MAC or Windows computer? You mentioned reinstalling apps on both - just to confirm, are you using the Pandora Desktop App?  For your TV device: Could you share more information about your TV? What is the make and model of your TV? Which internet / cable service provider do you use? Let me know. 🎧 ... View more

Hi, @Dwill827. 👋 To keep everything organized, I moved your post over to this existing thread: Listening to Music while Using Other Apps / Games The sound settings of each app are set by the needs of the app and cannot be altered. So, if you are playing a game or using an app that requires sound, the audio from Pandora may pause. It's not possible for us to override the sound settings, or any other functions of another app. If this is a new issue, where you were able to listen to music while using Facebook in the past, I would recommend running through these steps to see if this helps. 🎧   ... View more

Thanks for those additional details, @Therealdyl_97. I've shared this with our engineering team. 🎧 ... View more

Hi there, @dianesmith1. 👋 Thanks so much for posting about this.  I would recommend checking out the accepted solution for this thread here. It looks like you're triggering a complimentary session of Pandora Premium in order to listen to on-demand content, however, you are subscribed to Plus.  You can find out more about how free Premium sessions work here: Premium Sessions ++ Allowlist Pandora: To allow ads on our site, if you'd like to use Premium sessions, you’ll need to “allowlist” Pandora. Note: you can do so without turning off your ad-blocker completely. You can find out more information here: How to Allowlist Pandora with your Ad Blocker Hope this information is helpful. 🎧 ... View more

Hi there, @biz_ness. 👋 Looks like you created your Pandora account on 03/16/2012. 🎉 ... View more

Thanks for sending that information over, @DanTheMan0801.  I'm reporting this on your behalf. Feel free to let me know if you notice anything else. 🎧 ... View more

@j0rdin Thanks so much for sending that info over. I've reported this issue to our engineering team for you. Let me know if anything else pops up that I should add to the internal ticket we have open. We appreciate your patience while they investigate. 🎧 ... View more

Hey, @Carlycanada. 👋 Thanks for sharing your experience, and for providing your device details. I've reported this over to our engineering team. We no have an open ticket to investigate this issue. If you notice anything else, please let me know and I can update our internal ticket with that information.  We appreciate your patience while we look into this. 🎧 ... View more