@pamelarae05 Thanks for the update. In the meantime, I've escalated your issue to email so that we can run a diagnostic on your computer / browser.
If you don't see the email soon, please check your spam / junk folder to make sure it didn't end up there. 📬
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Hey there, @SJO. 👋
Looks like you selected the Windows Desktop App as a label for this post.
Are you using the desktop app?
Also, could you share a screenshot of your whitelisted extensions?
I'd like to report this to engineering along with your feedback so they can take a look.
Thanks so much for your help with this. 🎧
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Hi there, @dmartinez66. 👋
Based on your message, it sounds like you're using an Alexa sleep timer to turn off audio / dim the lights while you fall asleep after a set amount of time.
I checked in with our Device team about this issue. I reported this to our engineering team on your behalf. In the meantime, I would recommend reaching out to the Amazon support team for further help.
Feel free to post your update on this thread in case other listeners experience a similar issue.
Thanks so much for posting on the Pandora Community!
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@daniblane9 I'd like to report your issue. Can you send over a bit more info about your device?
Model:
Carrier:
Android version (Settings > About Phone):
Pandora version:
If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
Thanks for your help with this.
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Hi there, @daniblane9. 👋
Sounds like you've tried out the basic troubleshooting steps for Android devices here.
Could you tell me a bit more about what is happening?
Does this happen on any station? Or, is it one specific station?
Looks like you're upgraded to Premium, are you in offline mode when the songs skip rapidly?
I look forward to hearing back! 🎧
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@MOHLovesAlaska Thanks for participating! I liked this challenge too.
"Breakfast At Tiffany's" - I remember listening to this song in the car when I was younger. Reminds me of my childhood. Funny how music reminds you of certain times in your life.
Also, I knew Jewel would make her way on your list 😉
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Hey there, @dinht123. 👋
Please try the following steps from your Android mobile phone:
Go to your Android Settings.
Tap on Network & Internet, then tap Data Usage off and back on.
Finally, confirm Mobile Data is toggled on.
If you continue to have trouble, I would recommend running through some basic troubleshooting steps: Android Troubleshooting
Let me know if this helps! 🎧
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Hey, @MatthewLF. 👋
Thanks so much for posting as this may work for other listeners who would be interested in downloading a previous version. Very helpful.
Hope to see you around the community more often! 🎧
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Q: Your favorite 3 songs for a road trip?
A: All I Want (Manila Killa Remix) by Dawn Golden ✨
A: Beautiful Escape by Tom Misch featuring Zak Abel
A: Lying Together by FKJ 🥝
Q: Your favorite 2 songs to listen to while traveling by plane?
A: Aoyama by ESTA
A: Free as a Bird by ROM
Q: What 2 songs remind you of the beach?
A: Sunset Lover by Petit Biscuit 🌅
A: SUMMER by THE CARTERS
Q: A song that reminds you of New York City?
A: Empire State of Mind 🍎 by JAY-Z featuring Alicia Keys
Q: A song that reminds you of New Orleans?
A: Nice for What by Drake
Q: A song that reminds you of California?
A: Sweet Life by Frank Ocean 🌊
Q: A song that you’d listen to on a Caribbean island?
A: Toast by Koffee ☕
Q: What 2 songs would you listen to while backpacking in a European city?
A: Pacifico by Majid Jordan
A: Stay Lost (Cabu Remix) by Joe Hertz featuring Amber-Simone 🎒
Q: A song with the word “Fly” in the title?
A: Fly by Marshmello ⛅
Q: A song with the word “Train” in the title?
A: Zion Train 🚆 by Bob Marley and The Wailers
Q: What song reminds you of your favorite trip or vacation?
A: Warm Water (Snakehips Remix) by BANKS
waiting to see yours, @MOHLovesAlaska! 🎶
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@pamelarae05 I completely understand where you're coming from.
In the meantime, I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps for your Firefox web browser. You can skip over the clearing history / cookies step as it sounds like you have already tried this. The trace will also be helpful in case we need to report this over to our engineering team.
Let us know how it goes. 🎧
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@Yoshi You'd probably like some of the Halloween stations / playlists on Pandora.
You can find some here.
Btw - how do you know you have ghosts in your house? 👻
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Hey ya'll - hope everyone had a nice weekend. 👋
My go-to podcasts are usually related to true crime and investigative journalism. I also like daily news, society & culture, history, and sometimes fiction. I'm looking for new ones to listen to.
My current podcast listens include:
This American Life
Crimetown
Crime Junkie
The Daily
Serial was the very 1st podcast I listened back in 2014. Do you remember the 1st podcast you listened to?
Feel free to share/link your fave podcasts on Pandora so I can check them out. Thanks in advance for your recommendations. 🎧
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My name is Alyssa and I'm one of the community moderators. 👋
Thanks so much for joining the Pandora Community, @nosmatt!
Feel free to check out my intro post here.
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Thank you for letting us know and for running through those troubleshooting steps, @Mary_janias. I understand how frustrating this could be. I have reported this again to our engineering team as you're still having trouble with this.
Could you confirm which Pandora app version you're using now?
Pandora version:
Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
Thanks again for sticking with us through this process!
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Hey there, @Dmiratsky. 👋
Looks like your Thumbprint Radio station has been deleted. Is this something you'd like to recover?
In the meantime, it sounds like you're referring to your My Thumbs Up playlist. You should be able to remove any tracks from that playlist by swiping.
If you haven't already, let's try out these steps to see if it helps with the issue you're noticing. I've enabled a trace on your Pandora account in case we need to report this over to our engineering team.
Let me know how it goes. I look forward to hearing back! 🎧
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Hey there, @bal. 👋
Looks like you're upgraded to Pandora Premium. With Premium, "I'm Tired of this Song/Track" isn't a feature. We do have an existing feature request if you'd like to see this option implemented here: "I'm Tired of this Track" with Premium on Mobile
From the Pandora website:
Hover your mouse over the album art and select "I'm tired of this track."
Pandora Premium listeners should click the ellipsis (3 dots) next the album art to see that option.
You should be able to use this feature while using Shuffle.
Hope this information is helpful. Let me know if you still have trouble. 🎧
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