Happy to have you as a member, @StarbucksCøffee.  🎉   ... View more

@StarbucksCøffee  I'm tuned into Tom Misch Radio this morning 🎶 Hope you're having a nice Friday! ... View more

Hey there, @Jpickard. 👋 Sorry to hear that you're having trouble listening. It sounds like you've gone through the basic / advanced troubleshooting steps for your device. Could you provide more information about your phone? Model: Samsung Galaxy J3 Orbit Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. Are you connected to Wi-Fi or cellular data when this is happening? Are there any error messages popping up? Have you identified any other patterns or notable information? Let me know. 🎧 ... View more

No problem, @cowboyy221. Yes, you can click on "Accept as Solution" for solved answers.  Happy listening!  ... View more

@cowboyy221 After a little investigation, we discovered what has happened with your account. Our servers watch for Pandora players that are misbehaving, and when identified, we restrict that account for a little while. Sometimes this is due to peculiar network conditions or client-side software bugs. Sometimes it's due to large numbers of people listening to the same account at the same time. When this happens, our system automatically blocks access to Pandora for a period of time, making the application temporarily unusable. The restriction is lifted after a day or two of normal behavior. You can read more about our Terms of Use here. Sorry for any inconvenience this may have caused. ... View more

Hey there, @rcd291. 👋 To keep the community space organized, I moved your post over to this thread in the iOS section:Edit Shuffle on Premium  I would recommend checking out my post regarding how to shuffle from your iPhone device on Premium here. ++ If you still have trouble, could you share which version of the Pandora app you're using? Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Also, is the Shuffle option completely missing? If so, could you post a screenshot of exactly what you see? Let me know if you need steps to take / share the screenshot. I look forward to hearing back! 🎧 ... View more

Q: Favorite 90s rock song? A: Wonderwall by Oasis Q: Favorite 90s punk song? A: Ocean Avenue by Yellowcard Q: Favorite pop songs of the 90s? A: Lovefool by The Cardigans A: Don't Speak by No Doubt Q: Favorite solo artist song of the 90s? A: One in a Million by Aaliyah Q: Favorite band/group song of the 90s? A: Right Here/Human Nature Remix by SWV Q: Favorite R&B song of the 90s? A: On & On by Erykah Badu A: Ex-Factor by Lauryn Hill Q: Favorite hip-hop song of the 90s? A: Can't Knock the Hustle by Jay-Z (featuring Mary J. Blige) Q: Favorite country song of the 90s? A: Wide Open Spaces by Dixie Chicks Q: Favorite 90s song from a movie soundtrack? A: Kiss Me by Sixpence None the Richer (Movie: She's All That) ... View more

Hey there, @StarbucksCøffee. 👋 Welcome to the Pandora Community!   I'm doing well, and I hope you are too. 😄 What stations on Pandora are you currently listening to? ... View more

Hey there, @JazzyLovesMusic. 👋   Sorry to hear that you're having trouble. I completely understand your hesitation, but trying out these steps may fix for your issue.   After performing those steps of clearing your data, Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically.   If you haven't haven't already, you can also try updating the Pandora app to the newest version of 2006.1 to see if this helps.   Here's how to update the Pandora app on your Android device: Open the Google Play Store app. Touch the menu icon in the upper left and select My apps & games. Apps with available updates are labeled Update. Choose any appropriate apps and tap Update. Tip: In some cases, you may need to restart your device to update an app.   If you have any trouble with your offline stations or downloading after this, please let us know. 🎧 ... View more

Hey there, @Mary_janias. 👋 I checked in with our User Support team and it looks like you may be using an Android device. I moved your post over to the Android section to keep the community space organized. We periodically refresh your offline stations based on your online listening habits and the Thumb feedback you give. Each offline station that is downloaded will provide approximately 3 hours of music for you to enjoy. While listening offline, it's important to continue giving feedback in the form of:  👍 👎  The next time you connect to Pandora through Wi-Fi or a mobile network, we will use that info to personalize and replace the offline tracks with new ones.  ++ Could you try reconnecting through WiFi or cellular?  Let me know if you continue to have trouble with this. 🎧 ... View more

Hey there, @anansi. 👋 Thanks so much for sending over your device details. This information is very helpful. Looks like you're on an older Pandora app version 2005.1.  ++ Could you try updating to the newest app version 2006.1? Here's how to update the Pandora app on your Android device: Open the Google Play Store app. Touch the menu icon in the upper left and select My apps & games. Apps with available updates are labeled Update. Choose any appropriate apps and tap Update. Tip: In some cases, you may need to restart your device to update an app. Let me know how it goes, and whether this still happens. 🎧 ... View more

Hey there, @Jay181. 👋 Sounds like you're having trouble with your Thumbs Up list so I moved your post over to this existing thread: Thumbs Up list doesn't fully load Could you share your device details as requested in @AdamPandora's post here? Let me know, and I can report this to our engineering team for you. 🎧 ... View more

Hey there, @Juanma. 👋 I moved your post over to this thread as it sounds like you may be experiencing something similar: Cannot play music from all songs menu  Could you provide the requested information from @TannerPandora's post here? ++ @essc2316 Could you try updating the Pandora app to Version 2006.1?  Let me know if this is happening in this app version so I can report that immediately. Thanks again for sticking with me on this.    ... View more

Hi there, @David1craig. 👋 Sounds like you're having some trouble during your listening sessions. Could you tell me a bit more about what is happening? What is the make and model of your device? Have you received any error messages? If so, what exactly does it say? You can also try the basic / advanced troubleshooting steps for Android devices to see if this helps. Let me know. I look forward to hearing back! 🎧 ... View more

Hi, @Cessnamobile. 👋 My grandfather served in the Marines as well. Thank you so much for your service to our country!  Happy to have you as a member of the Pandora Community.  ... View more