@ImaPepper Thanks for your reply. I really appreciate you taking the time to provide all of this helpful information. I have a couple of questions for you. You mentioned earlier that some of the ads attempt to play and stop in the middle. Are you noticing this with one particular ad? Is it the same advertisement each time this happens? Also, have you tried using the Desktop app on your computer? This may be a good alternative until we can figure out what is happening. If you're interested, you can find out how to install the desktop app here. Let me know, and again thank you for sticking with me during this process. 👍 ... View more

Hi there, @Hopp9541. 👋 Feel free to check out some of our playlists and some shared by community members in the Playlist Swap space of the community too. We also have some fun playlist challenges if you're interested in participating: 🎶Challenge #1: Getting To Know You Playlist 🎶Challenge #2: Getting to Know You Pt. 2 🎶Challenge #3: A Scavenger Hunt of Songs  Hope to see you around the community more often! 🎧 ... View more

Hey there, @Squid13. 👋 Sorry to hear you're encountering this as well. I would recommend checking out my message about this here. If you recently signed out of the app or tried troubleshooting steps (like clearing data) on your Android device, you may need to re-download your tunes individually. ++ It also looks like you may have recently initiated complimentary sessions of Premium while you're upgraded to Pandora Plus. Playlists and on-demand content is only available with Premium. Could you tell me a bit more about what you're experiencing? Are you having trouble with your offline stations? Or, are you having trouble with locating your playlists after the complimentary session of Premium? Let me know. 🎧   ... View more

@loveryou Same! I always listen to music whenever I clean my apartment.  What Pandora stations are you tuned into? ... View more

Hey there, @bloquacious. 👋 I enabled a trace on your Pandora account in case we need to share this info with our engineering team. In the meantime, let's try some troubleshooting steps to see if they help. First, ensure that your mobile device is connected to the same Wi-Fi network as your Sonos. Next, check for any updates to the Sonos and Pandora apps. To check for any necessary updates, visit the app store on your device. If you continue to have trouble after you've done that, make sure that your Sonos' firmware is up to date. To check for firmware updates from an iOS device, open your Sonos app and tap on the More tab. Select Settings and then Check for Updates. Once any necessary updates are complete, restart your Sonos device and try Pandora again. Feel free to keep me updated about what happens by posting directly on this thread.  I look forward to hearing back! 🎧 ... View more

Hey there, @Jcpeppin2. 👋 Sorry to hear that you're running into this issue as well. Are you receiving any error messages? If so, what exactly does it say? ++ In the meantime, let's try some troubleshooting steps to see if we can resolve this. First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again. If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch: Go to the Watch app on iPhone. Scroll down and find Pandora. Tap Pandora then disable the Show App on Apple Watch toggle. Finally, switch the toggle back on to begin reinstalling the app. Let me know if this helps. ⌚ ... View more

@insidemand2 Thanks for that additional info.  While I have the trace enabled, it may be helpful to try out these steps again.  You can try rebooting your connection:  Shut down your iPhone 7 device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. ++ I would still like to report this issue to our engineers. Could you tell me more about your device? Device & Generation: iPhone 7 Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? ... View more

Thanks for providing those helpful details, @mvs202.  I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps. First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Select Help and then Reset App Data. If that doesn't correct the issue, please try uninstalling and reinstalling the Pandora app. Again, we'll keep track of your collection for you. To do that: Close the Pandora app. Open a new Finder window. Click on Applications. Find the Pandora app and drag it to the Trash bin. Right click the Trash bin and select Empty Trash. You can then use the following steps to reinstall the app: Install the Pandora desktop app from our website. Open the downloaded file and follow the prompts to complete the installation. *Minimum System Requirements: Mac OS 10.10 Yosemite or later. ++ If continue experiencing this, I can definitely report this to our engineers for further investigation. Could you help by providing a little more info? Make and model of your device; Network (Wi-Fi or LAN); Pandora version (Go to the App Menu Toolbar, select Pandora then About Pandora); Mac version (Click the Apple Icon on the Menu Toolbar them About This Mac); Are there any error messages? If so, what do they say? Are you able to stream Pandora normally through a web browser like Chrome or Firefox? Thanks so much for sticking with me on this. I look forward to hearing back! ... View more

@troyschlicker I'd like to report this on your behalf.  Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Let me know, and I can pass this along to our team to review further. Thanks for your help with this! 🎧 ... View more

Hey there, @gsjames. 👋 I moved your post over to this existing thread to keep the community space organized. Please check out @AdamPandora's message about supported versions of Pandora here. If you'd like to have the ability to download older / previous version of the Pandora app on devices, feel free to check out this existing feature request: Downloading previous versions of pandora  To express your interest in seeing this option implemented, please upvote the idea by clicking on the ❤️icon next to the title of the suggestion. Thanks so much for posting on the Pandora Community! 🎶 ... View more

Hey there, @Mike5903. 👋 Sorry to hear that you're having some trouble listening. Could you please check to see if there are any software updates available for your LG TV? You should be able to do this from the main menu: Go to Setup > Others > Software > Update. Please note: The exact menu titles may vary depending on your player. Feel free share any progress on this thread once you've had a chance to try those steps. 🎧 ... View more

Hi there, @lizbeth212  @Patrick_Dark. 👋 Thanks so much for your feedback. I completely understand where you're coming from with this. Unfortunately, the ability to remove followers is not feature on Android at this time. However, you can restrict anyone from seeing your profile (including "followers") by switching to Private. If you haven't already, feel free to upvote ❤️this idea in the Feature Request space. Thanks for being a part of the Pandora community! 🎶 ... View more

Thanks for joining the Pandora Community, @LeoLiennod. Welcome! 🎉 ... View more

Hey there, @insidemand2. 👋 Sorry to hear that you're encountering a buffering issue. Does this only happen when you connect to your JBL Charge 3 speaker via Bluetooth? Do you experience the buffering issue when you attempt to listen the Pandora app from your iPhone, not using connected devices? Have you tried repairing your iPhone 7 and your speaker? If you haven't already, I would recommend repairing your device. To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device." Once you've done so, refer to the owner's manual for your device for how to reconnect to your phone. I look forward to hearing back! 🎧 ... View more

Hey there, @MiriamEstrada87. 👋 Sorry to hear that you're encountering that error message. Could you share more details about how you're listening?  Windows or MAC computer? Desktop App? Or, web browser -- if, so which one? Once I have more information, I can help troubleshoot. 🎧 ... View more

@cassadia420 Thanks so much for the follow up. Glad you're back to listening! 🎶   ... View more

Hey there, @mvs202. 👋 Sorry to hear about this. Could you provide a few more details? Is it a different version of the track (live vs. studio version)? Also, what station(s) do you notice this happening on? Let me know, and I can look into this for you. 🎧 ... View more