Thanks for getting back to me with those details, @angeldebord. I moved your post over to this existing thread to keep everything organized: Android: Playback stops when screen Locked or App Backgrounded I would recommend checking out the accepted solution for this thread. I've included some steps below: Disable Battery Optimization: When updating the OS on Android devices, the battery optimization on all apps may be automatically turned back on by default. This can cause performance issues or interfere with playback when the app is backgrounded. Please try the following steps: Open your device Settings and then Apps. Scroll to find Pandora or use Search in the upper right hand corner. Select Battery Next select Unrestricted. Due to the numerous models of Android devices, we are unable to provide step by step instructions for every device. Please look up the steps to manage battery optimization for the specific make and model of your device and disable this for the Pandora app if the above does not apply. Hope this is helpful. 🎧 ... View more

Hi there, @greenmt05. 👋 Thanks for posting about your experience with the Pandora app.  Would you mind sharing a few more details about what's happening when the app shuts down randomly? Do any error messages pop up? If so, what exactly does it say? Does this happen the Pandora app is backgrounded or when your screen is locked? Also, does the app shut down/crash? Or, does the music stop but load again when you open the app? Let me know. 🎧 ... View more

Hi there, @Sikntwizted. 👋 Sorry for the continued trouble. To keep everything organized, I moved your post over to this existing thread: Android 14: Two stations / songs play simultaneously Based on your messages it sounds like you're running into these three issues during your listening sessions: Android: Player controls become unresponsive Android 14: Two stations / songs play simultaneously All of the reports from this thread have been shared with our tech team. If we need any additional information, we will follow up with you. While we understand this issue is frustrating, we appreciate your  patience as we navigate this. 🎧 ... View more

Hi there, @angeldebord. 👋 Sounds like you've already run through these steps: Troubleshooting for Android Devices Could you share a few more details around your experience? Have you encountered any error messages? If so, what exactly does it say? Does this happen the app is backgrounded or when your screen is locked? Also, does the app shut down? Or, does the music stop but load again when you open the app? Thanks for your help with this. 🎧 ... View more

Hi there, @fooblizoo. 👋 Could you share a bit more about what's happening? Are you referring to your Pandora Community notifications? Or, email notifications?  If possible, please post a screenshot of the notification you received. If this includes any private information such as your email address, you can private message me directly with the screenshot. When sharing a photo on community: You can include your screenshot directly in your post on community. This is best done through a web or mobile browser. You will not be able to share a photo through the email notification you may receive.     ... View more

Hi there, @HomicidalHugz. 👋 Thanks for posting about this. I moved your post over to this existing thread: Android: Offline content with new mobile device Your offline tunes are device-specific. This also means with Pandora Premium, you would need to manually download your offline content again on your new device.  For offline downloading, I would recommend leaving the Pandora app open (in the foreground) while plugged into a power source. I would also wait for albums and playlists before moving to the next one. Larger playlists can slow down the download process. If you're interested in having your downloads automatically restored, I would recommend checking out this idea. You can upvote this request by clicking on the  💙 icon next to the title.   ... View more

Hi, @technicalities. 👋 I moved your post over to this existing thread: Android: Adding Variety on station details page leads to blank screen Thank you for sharing your device details. Our moderation team is currently sharing feedback from this thread with our tech team around this issue on an internal ticket. We'll reach out if we need additional details. Thank you for your patience. 🎧 ... View more

Hi, @Faster340. 👋 Sorry to hear that you're running in to a similar issue. To keep everything organized, I moved your post over to this existing thread: Android: Playback doesn't stop after disconnecting from Bluetooth I can share this information with our tech team on your behalf. Would you mind following up with additional details about your mobile device? Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): Are you connected to Wi-Fi or cellular data when this is happening? Thanks for your help with this. 🎧 ... View more

Hi @Garciadal850. 👋 Thanks for visiting the Pandora Community, and sorry to hear that you're having trouble with the app crashing during your listening sessions. Contacting Pandora: While Pandora does not offer phone support, there are a number of other ways you can contact us with any questions you have: How to contact customer service? Troubleshooting the Pandora App: I've taken a look at your account and I do see that you may be using an Android device when this happens. The best place to start would be here: Android Troubleshooting If that does help, could you provide more details about your experience? Have you encountered any error messages? If so, what exactly does it say? Does the music stop when you have the app backgrounded or when your screen is locked? If so, it may be helpful to check out the accepted solution for this thread: Android: Playback stops when screen Locked or App Backgrounded Hope this information is helpful. 🎧 ... View more

Nice! Can't wait to listen, @TannerPandora. 👍 ... View more

Hi there, @Yulanda56. 👋 Nice to see you around the community! I moved your post over to this existing thread: iOS: How to Listen Offline with Plus Offline Listening: Offline Listening is available to Pandora Plus and Pandora Premium subscribers. When you lose your mobile connection, Pandora will alert you with a notification to let you know that we are switching you to one of your offline stations. This way you stay connected to your music without major interruptions.  For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening station. If you're not seeing Thumbprint Radio in your downloaded stations, you'll need to add it to your collection. To listen offline from a mobile device: Tap the Profile tab and then the Settings gear in the top right corner. Toggle Offline Mode on. Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening. Hope this information is helpful. 🎧 ... View more

Hi, @Sesprader @Alexa1 @fosgate3 @ntg2978 @soccercasanova @Lozmercenary002 @JeffAlan2279. 👋 Thank you for posting your device details and feedback. I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. 🎧 *Please note: The Accepted as a Solution for this thread is meant to flag the current steps and/or status of this thread. This post will be updated with more information as it is provided to the moderation team. ... View more

My best are pop culture, geography, and TV!  ... View more

Hi, @jl4president. 👋 Sorry to hear that you're encountering the blank screen when adding variety as well. I understand how frustrating that can be. For transparency, this issue has been reported to our tech team behind the scenes and we've passed along all of the reports from this thread on internal ticket we have open. Thank you for sharing your device details - this is very helpful for our team. 👍 We appreciate you being an active participant in our community and sharing your thoughts.  Marking the status post as the solution pins it at the top of the thread so that other community friends can be informed prior to posting on the thread. In the accepted solution, the moderation team may request specific information, share troubleshooting steps that could help, or mark the status of the thread. If the post is being used to share status updates, you'll notice a message included in the solution like the one below.  *Please note: The Accepted as a Solution for this thread is meant to flag the current steps and/or status of this thread. This post will be updated with more information as it is provided to the moderation team. ... View more

Hey, @Carmis. 👋 Thanks for your patience while we looked into this for you. Looks like you may be listening to the Redskins album Neither Washington Nor Moscow (Collectors Edition) It’s possible that there was a communication error when originally downloading your offline content that caused it to not download fully. I would recommend removing the downloaded album and redownloading it again. Make sure to keep the Pandora app in the foreground of your device  📲  with music playing while redownloading the album. The iOS system will stop the download process after a period of time if the app is not actively being used. I hope this helps! ... View more

Thanks for your post, @Ricodelmusico_u. Sounds like you enjoy meaningful music with good lyrics.  Personally, I enjoy all types of genres including instrumentals. We'd love to know more about what you're listening to. Here are some community spaces and threads to check out:  Q: What song fits your mood today? 🎶‌ Q: What makes you like a song? 🪇 Music + Podcasts: Share and discuss your favorite music and podcast content. Discover new artists, shows, and genres, and get recommendations from fellow community members. Look forward to seeing you around the community space more often.   ... View more

Thanks for your GSOTD posts, @MOHLovesAlaska. I always love going back and taking a look at your posts for new music to check out. Hope you're having a nice start to your week! ☀️ ... View more

Hi, @ToWellKnown. 👋 I love Teddy Swims' Lose Control.  ... View more

Hey there, @Apple839. 👋 Sounds like you're having trouble with the Pandora app shutting off. However, since you're using an iPhone device, I moved your post over to the iOS space to keep the community organized. Could you share more details about what's happening? Does the Pandora app stop when you're using other apps?  Have you encountered any error messages? If so, what exactly does it say? A good place to start is with the basic troubleshooting steps here: iOS Troubleshooting Let me know how it goes. 🎧 ... View more

Hi there, @Scootiep. 👋 We have an open issue where some community friends experience a blank page when attempting to add / edit variety here: Android: Adding Variety on station details page leads to blank screen Does this sound similar to what you're encountering? Or, are you experiencing crashing where the app no longer works after trying to edit variety? Have you encountered any error messages? If so, what exactly does it say? If this isn't related to the blank screen issue, I would recommend starting here if you haven't already: Android Troubleshooting Device Details: Could you share your device details? I can report this over to our tech team for you.  Make and model: Android OS version: Pandora version: Let me know. 🎧 ... View more