About AlyssaPandora

AlyssaPandora · ‎10-06-2022

Hey there, @loislane924. 👋 To keep everything tidy, I moved your post over to this existing thread: Web: All playlists do not appear when adding songs to playlist In the meantime, I've added your comment to an internal ticket we have open for this issue. Thanks for your patience while this is being worked on. 🎧

AlyssaPandora · ‎10-06-2022

Sorry for any confusion, @jrox141. Great question! To clarify, as a Premium subscriber, the background changes with the album art as the songs change during your listening session. This an intentional feature of a feature of Premium. With free and Plus, the background remains the same. At this time, the ability to change the background manually isn't a feature. The feature request can be found here: Ability to Change Colors on Now Playing Screen Thanks so much for being a part of the community!

AlyssaPandora · ‎10-06-2022

Hi, @LiamJacobs. 👋 Thanks for posting. Something to note, this isn't an actual issue to fix. If you'd like to see this option implemented, feel free to upvote this existing idea: Ability to Change Colors on Now Playing Screen You can find out more about how feature requests work on the community here: Feature Request Policy and FAQs If you have additional ideas, please don't hesitate to let us know. We're always looking for ways to improve the Pandora service.

AlyssaPandora · ‎10-06-2022

Question: Which word would you use if you could only use one for the rest of your life? Love by Nat King Cole ++ Next Question: @Listener001 posted about Christmas in another thread so Christmas is on my mind now. What's your favorite holiday song? 🎅

AlyssaPandora · ‎10-06-2022

Hi everyone 👋 @noway7454 @Jman1gall1 @somedude001 I've checked in with our engineering team on this issue and have a couple of questions. Have you tried restarting your phone? If so, does this help resolve the Siri command issue? When using Siri, are you opening the Pandora app from your home screen? Then, using the Siri command to play Pandora? @noway7454 How were you able to dismiss that verification pop up? Thanks so much for your help. 🤝

AlyssaPandora · ‎10-06-2022

Hi, @Listener001. 👋 Christmas is my favorite holiday - I love that time of year. I grew up listening to soulful holiday music from artists like the Jackson 5, Nat King Cole, and The Temptations because of my grandparents. My favorite holiday songs are: The Christmas Song by Nat King Cole (my absolute favorite) This Christmas by Donny Hathaway We do have some existing holiday themed challenges that you can find here: This or That: Holiday Edition 🎄 Challenge #22: Holiday Playlist From our very own, @MOHLovesAlaska - Share Your Favorite Christmas & Holiday Movie Of All Time.

AlyssaPandora · ‎10-06-2022

Thanks for sharing these words of encouragement, @MOHLovesAlaska! Have a wonderful Thursday! ☀️

AlyssaPandora · ‎10-06-2022

Thanks for this week's jokes, @MOHLovesAlaska. Hope you're doing well! Here's my joke for today: Question Where do computers go to dance? Answer: The disk-o 💾

AlyssaPandora · ‎10-06-2022

Hey there, @AreYouTyler. 👋 I've gone ahead and created a support ticket for you with our AMP team. Someone from that team will follow up with you via email as we don't offer Artist Support on the community at this time. Please keep an eye out for their message soon. 📬

AlyssaPandora · ‎10-05-2022

Hi there, @steelktm. 👋 Sorry to hear that you're having trouble with this. I've gone ahead and added your feedback to an internal ticket with our engineering team. If you notice anything else, please let me know and I can add that info for you. Thanks for reporting your experience! 🎧

AlyssaPandora · ‎10-05-2022

That's an interesting suggestion, @llabesab0002! Feel free to add it to the feature request @TannerPandora mentioned. If you have additional ideas, you can post them here: Feature Requests For more information about how feature suggestion work on the community, please check out our Feature Request Policy + FAQs Hope to see you around the community space more often. 🎧

AlyssaPandora · ‎10-05-2022

Pandora Update: (10/05/22): Hey folks! 👋 Thanks again for posting your device details as well as your experience. I've added all of this information to the internal ticket we have open with our engineering team. We hope to have this issue resolved soon. Once I receive an update, I will post it on this thread. I know that this is a frustrating issue and your patience is greatly appreciated. 🎧 Pandora Update (09/27/22): Hey everyone 👋 Thanks so much for posting about your experience with the buffering issue. This is currently being investigated and worked on. We appreciate you taking the time to share your device information and for your patience during this process. 🎧

AlyssaPandora · ‎10-05-2022

Hey there, @39Rivers. 👋 Sorry to hear that you're having trouble downloading your offline tunes on your new iOS device. Based on your message, it sounds like this isn't storage related. I'd recommend signing out of the app and signing back in, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes. If you continue to have trouble, check the download icon for the content you are attempting to download. The two rotating arrows indicate that the content is still in the download process and the highlighted downward pointing arrow means the content has successfully downloaded. If the icon is not highlighted, try downloading the content again and keep the app in the foreground while the offline music downloads. Keep in mind that stations and large playlists take a longer time to download. Lastly, if you are having trouble downloading stations, try downloading a single track for offline listening to see if that works. ++ Device Details: If you still. have trouble, could you also provide the following so that I can report this on your behalf. It's helpful to know: Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Let me know how it goes. 🎧

AlyssaPandora · ‎10-05-2022

Yes - this issue is likely related to iOS 16, @tdellaringa2. Thank you for the additional update. 👍

AlyssaPandora · ‎10-05-2022

Thanks for sharing those details, @lkay86. I'm sorry to hear that you encountered the same same. If you prefer using Edge as your primary browser, you may find these steps helpful: Edge Troubleshooting In the meantime, I'm glad to hear that it works when using Chrome. The issue sounds browser-related. Let me know if you try the steps and if it helps. Thank you for sharing that helpful tip! 🎧

AlyssaPandora · ‎10-04-2022

Hi there, @atb603. 👋 I moved your post over to this existing thread to keep everything organized: Web: All playlists do not appear when adding songs to playlist Thanks so much for reporting this. Our engineering team is currently looking into this issue. I've added your report to the internal ticket we have open. 🎧

AlyssaPandora · ‎10-04-2022

Thanks so much for providing those details, @Jman1gall1. I've gone ahead and reported your feedback to engineering team. We appreciate your patience while this is being worked on. 🎧

AlyssaPandora · ‎10-04-2022

Thanks so much for letting me know about this, @tdellaringa2. Sorry for any trouble this has caused. I sent over a private message to gather the email address associated with the account you're having trouble with. Please respond to my private message so that I can report this accurately to our engineering team for you.

AlyssaPandora · ‎10-02-2022

Hey there, @randykayaks69. 👋 Sounds like you're having some trouble. Sharing Music from the Pandora app on your iPhone: It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection). Then tap the name of the song/station/album/playlist/artist/podcast* and tap Share. From here you'll be able to share your content either through your messages, through social media channels like Snapchat, Instagram Stories or via email. You can also select Copy Link for a direct link to the content you've selected. If you don't see a social media option you'd like to use, make sure that you have the social media app downloaded to your device. ++ If you're still having trouble, could you share a bit more about what is happening? Let me know, and I can follow up with you. 🎧

AlyssaPandora · ‎10-02-2022

Hi, @Cheermom. 👋 Thanks for your post! We're aware of this issue and it's currently being worked on. Sorry for any frustration this has caused. I can share your feedback and device info with the appropriate team for you. Feel free to fill in the blanks so that I can report these additional details: Device & Generation: iPhone 14 Pro Carrier: iOS version: Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Have you identified any other patterns or notable information? Do any other error messages pop up? Thanks for working with me on this. 🤝

Re: Web: All playlists do not appear when adding s...

Re: Ability to Adjust Now Playing Screen Color

Re: Ability to Adjust Now Playing Screen Color

Re: Ask a Question + Answer with a Song ‌🎶‌

Re: iOS 16: Error when using Siri Commands to Play...

Re: Christmas Time's A-Comin'

Re: A Word Of Encouragement For Your Day.

Re: Laugh Or Smile Of The Day.

Re: Support for Artists

Re: Apple Watch: Endless buffering

Re: iOS: Setting to never replay any songs

Re: iOS 16: Continuous Buffering on 2208.2 and lat...

Re: iOS: Unable to Download Offline Content with P...

Re: iOS 16: Continuous Buffering on 2208.2 and lat...

Re: Web: Continuously failing to play audio

Re: Web: All playlists do not appear when adding s...

Re: iOS 16: Error when using Siri Commands to Play...

Re: iOS 16: Continuous Buffering on 2208.2 and lat...

Re: iOS: Unable to share specific songs

Re: iOS 16: Continuous Buffering on 2208.2 and lat...

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