Thanks for sharing those 4th of July facts. Hope you had a nice holiday weekend! ... View more

Thanks so much for getting back to me with those details, @DanTheMan0801. I'm reporting this over to our engineering team so they can investigate further. 🎧 ... View more

Hi there, @IAMIOWAN. 👋 Could you share more about how you're listening? Are you using a MAC or Windows computer? Are you using the Pandora Desktop App? If you're using a web browser, which one? Have any error messages popped up? If so, what exactly does it say? Let me know. 🎧 ... View more

Thanks for providing those details, @Gschlemlein.  I would recommend running through these troubleshooting steps to see if it helps resolve your issue: Chrome Troubleshooting Feel free to let us know how it goes. 🎧 ... View more

Hey, @stevo392. 👋 Thanks for letting us know about this. We'll be in touch via email to follow up with you regarding your account shortly. Please keep an eye out for our message. 📬 ... View more

Nice to see you around, @elijahmdawkins. Congrats on your new baby sister 💛 Hope you have a great week! ... View more

Hi there, @DanTheMan0801. 👋 I moved your post over to this existing iOS thread: iOS: Podcast Won't Play / Skips Through  Could you share a screenshot of the error message you're encountering? Could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Thanks so much for your help with this. 🎧 ... View more

Thanks for letting us know, @SteveKier. 👍 If anything else pops up, please don't hesitate to reach out. Enjoy the tunes! 🎧 ... View more

@sfbrady1243 Glad to be of help. In the past, free listeners and Plus subscribers were only able to look for artists and tracks in order to create radio stations. We've updated your experience so that you have the ability to listen to content on-demand, without being a Premium subscriber. If you search for and select the name of an artist, or track, or album, you should be brought to a "backstage page" where you can either create a radio station or press play. If you press play you indicate that you'd like to listen to that content right away (or "on-demand"). Since only Premium subscribers can listen on-demand, you will either see an ad for Premium, or be prompted to watch a video ad to unlock a complimentary session of Premium. Keep in mind that upgrading to Premium or accepting a complimentary session of Premium is completely optional; you can close the ad and we'll create a station for you to listen to instead (if one is available). Should you decide to accept a complimentary session of Premium, rest assured that you won't be billed; because the additional cost of these sessions is covered by the advertisement, your account will return to your regular Plus service automatically when the session expires, and you won't be charged any Premium fees. Let me know if you have any additional questions about this. Hope you have a great weekend! 🎧 ... View more

Hi there, @sfbrady1243. 👋 Looks like you're upgraded to Plus but recently initiated a free session of Premium. If you accept a complimentary Pandora Premium access session (by interacting with an advertisement in order to listen to content on-demand), you'll automatically be transitioned into the Premium experience, which looks a little different from our radio-only or Plus experiences.  These Premium Access sessions allow you to create playlists, or collect songs or albums to listen to right away, rather than waiting to hear them play on a station. However, you'll still have access to all of your stations under My Collection if you filter it by Stations. When your Premium Access session expires you'll be returned to your normal Pandora app experience, but we'll automatically save your on-demand music collection for your next Premium experience. For more information about Premium Sessions, feel free to check out this helpful article: Premium Sessions ++ Shuffle with Premium: You can edit the stations that are played in Shuffle mode from your Station List. Go to My Collection. Free and Plus listeners, press and hold the Shuffle stations option at the top of your Station List. Pandora Premium listeners, filter My Collection further by Stations. Then tap the Pencil to the right of Shuffle stations. Once the Shuffle Options screen appears, you can select or deselect as many stations as you'd like. Touch the back arrow in the upper left again to save your changes and return to your station list. I hope this helps explain! 🎧 ... View more

Hi there, @Gschlemlein. 👋 Are you using a web browser when this issue occurs? If so, which one? Or, are you using the Pandora Desktop App for Windows? Have any error messages popped up? If so, what exactly does it say? Let me know. 🎧   ... View more

Hey, @Vainscript. 👋 Someone from our User Support team has reached out to you via email to gather more info about your experience. If you don't see the email yet, please be sure to check your junk / spam folder. 📬 ... View more

Hi there, @Noelle08. 👋 I moved your post over to this existing thread: Playlist to Station When Premium Session Ends Please check out the accepted solution for this thread here. You can also find out more information about how Premium Sessions work in this article: Premium Sessions In the meantime, you may be interested in some of this existing feature request: Interact with an Ad Before Your Premium Session Expires To upvote a request, click on the 💙icon next to the title of the request. I hope this information is helpful. 🎧 ... View more

You are correct, the link has been removed as we no longer support Internet Explorer. Please use one of our supported browsers for listening to Pandora, like Firefox, Chrome, Safari, or Microsoft Edge. Thanks so much for pointing that out, and posting a more helpful link, @TashaL. Hope to see you around the community space more often. 👍   ... View more

Hi there, @tcamper19. 👋 Thanks so much for posting about this. I have seen similar reports here: Web: Songs Cutting Off Before Song Ends Does the timer continue when this happens? As if the song is still playing?  Do you receive any error messages when this occurs? If so, what exactly does it say? ++ Have you tried running through the troubleshooting steps yet? If not, I would recommend trying out these steps: Chrome Troubleshooting Feel free to let me know how it goes. 🎧 ... View more

Awesome! So glad to hear it, @OfficeDJ. 🎧 ... View more

Hi there, @missberti @tooter2d. 👋 Thanks so much for posting about this. Our engineering team is aware of this and working on it. Please check back on this thread for updates.  We appreciate your patience during this process. 🎧 ... View more