About 8Phoenix8

AdamPandora · ‎04-24-2023

Pandora Update 04/24/23: Hi, everyone! We invite you to join our new space for artists - Pandora for Creators Community! Here you can get support, connect with other artists & Pandora curators and learn more about the powerful marketing tools in AMP. You can join the conversation in the Pandora for Creators Community here. We will be blocking this thread from further replies, however if you need assistance or have any questions, you can create a new post in the Amp Support Forum. Thanks for being a part of the Community!

AlyssaPandora · ‎05-26-2022

Hi there, @8Phoenix8. 👋 I moved your post over to a separate thread as this is a newer issue. Looks like this happens when you initiate a Premium Access session to listen to content on-demand. To clarify, have you tried clearing your app data to see if that helps? If not, please try out the basic steps here: Android Troubleshooting ++ Device Details + Screenshot: If the issue persist, could you try capturing a screenshot of the error message and an example of a song you're attempting to add to your playlist? I can report this over to our engineering team along with the following info: Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): Are you connected to Wi-Fi or cellular data when this is happening? Thanks so much for your help with this. 🎧

Re: Support for Artists

Re: Android: Error When Editing Playlist