I'm right there with you JBJ. This just can't be that difficult. I've been using this feature for years because it's such a pleasant way to wake up. When it didn't work it caused me to miss my flight because my alarm never went off. Alyssa, I'm at the point that I'm likely going to drop my subscription if this isn't resolved quickly. While I'll really miss the conveience and functionality of the feature, there are other options. Please elevate to defcon 1!
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