Hi again, @painterpat.
Sorry for the continued trouble with this. I moved your 2nd post over to your original thread.
I've checked in with our User Support team, and it looks like three specialists have reached out to you via email but haven't received any response. Could you please check your spam / junk folder to ensure that their messages didn't end up there?
Unfortunately, we do not offer phone support. However, we're always happy to assist listeners here:
Email support: pandora-support@pandora.com or http://pdora.co/writeus
via the Pandora Community
Live chat through our help page
++
In the meantime, I'm happy to help here. I'll need more details about what is happening.
Do you need assistance with your password?
Are you receiving any error messages when you attempt to log in? If so, what exactly does it say?
Have you tried running through the troubleshooting steps listed in my original post?
Let me know by responding directly to this thread. ✅
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