My answer from Amazon: "Starting November 1, Prime members can shuffle play any artist, album or playlist from an expanded Prime Music catalog of 100 million songs ad-free. However, they can no longer pick and play a specific song and their playlists will now shuffle music and play similar songs. Amazon is constantly innovating for our customers, bringing Prime members even more entertainment on top of the convenience and value they already have. We've expanded the music catalog to 100 million songs to ensure that customers can listen to the latest new releases and trending music, favorite artists, and previously unavailable curated content ad-free. Prime members also have ad-free access to the largest selection of top podcasts, including the Wondery catalog of premium shows and podcasts from CNN, ESPN, and The New York Times. All of this is new to Amazon Music for Prime members to improve their overall music and podcast experience." They did elaborate some though suggesting I restart my router, etc.
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