Thanks, the trouble shoot worked. I just needed to clear the data from the phone and it solved the problem. ... View more

I understand that I cant restore all my songs. The issue is I dont have an option to redownload any of the songs I had previously downloaded. Example - If I search for one of the songs the download button is greyed out and not clickable. The songs are still in my collection on my pc, but they dont appear in my mobile app. If this issue cant be resolved I'm going to have to cancel my subscription. ... View more

I'm dealing with the same issue, but all of the songs that were previously downloaded I cant download again. I cant rebuild my offline library. ... View more

My card number changed and I lost all my downloads, on top of that it wont let me redownload my old down loads after renewing my subscription. Pretty frustrating. ... View more