About TmacPandora

TmacPandora · ‎07-08-2020

Hey @RapidCorrus. We're aware of this bug and we recently made a fix that should be rolling out soon. You should see the fix in the next couple of weeks. Thanks for bringing it up.

TmacPandora · ‎04-02-2020

Hey @Rmiles2257. When you're playing a station in the Android app, you should see a mode button right below the station name at the top of the screen. It would be defaulted to "My Station". Click that and you can select "Deep Cuts". Glad you're enjoying the station modes. I love them myself. Started listening to "Discovery" mode on my Queens of the Stone Age Radio last week and heard a lot of awesome stuff I haven't heard before. Was listening to that for 3-4 days straight.

TmacPandora · ‎01-14-2020

There was an outage yesterday in the AM. Are you still having issues @skipperdr?

TmacPandora · ‎01-07-2020

@DMG @jaygerwolf @nmeisberger @stuco @jvanwals @TheIceMan333 There's a fix coming in release 2001.1 which is ramping up now. You should see it in the next week. Thanks for reaching out and let us know if you see more issues.

TmacPandora · ‎12-20-2019

Hi @marco1, We've been hearing about users have background issues for a while now, but haven't been able to repeat anything in the office. It seems to have started ramping up around September. Any info you have that would help would be greatly appreciated. I have a few initial questions. What kind of phone? Does it happen on wifi, data both? Is it a consistent stoppage or sporadic?

TmacPandora · ‎12-03-2019

Hello @Horace and @Brookie33, Sorry that you got into that state. We're aware of it and are investigating a permanent fix. Meanwhile, the workaround is to go into application settings and clear the data of the Pandora app and login again. Sorry for the inconvenience.

TmacPandora · ‎10-28-2019

Hello @Notahappyuser10, we've gotten a lot of reports of this but haven't been able to repeat anything in the office. We'd love to get more info from you. Can you be more specific and what happens for your "playback issues"? Does it pause and you have to play again? Is the app just unresponsive at that point? Does the app crash? Are you playing on any tether BT devices? Is it happening on specific content/songs? The more detail the better I can help.

TmacPandora · ‎10-23-2019

You could help us a great deal @deecutie6 if you could capture a bug report for us. We haven't been able to reproduce the issue in the office yet and would love more info on it. Here are the steps on how to get that. https://developer.android.com/studio/debug/bug-report

TmacPandora · ‎10-23-2019

I think your issue is different than @elizhdavidson's @deecutie6. 1910.2 is the latest. Sorry for the bug. We're investigating it.

TmacPandora · ‎10-23-2019

@elizhdavidson I found some crashes on our backend from your app in the 1909.2 release. Is that the release you are still on? I ask because that crash was fixed in 1910.1. If you are on 1909.2, updating the app should fix your issue. If not, we'll keep digging.

TmacPandora · ‎10-10-2019

Hey @Samuroka The experience in the Honda is an experience with a BT protocol that we provide that chevy can put in their firmware. That firmware with Pandora generally doesn't get updated after the car ships. There are also some functionalities that are still not supported even if you went to a new car, like "repeat". The alternative that I have been telling people to try if they want new functionality in the car is to try out Pandora's voice solution. If you go into search one time to search for something on voice, you can enable the "Ok Pandora" voice prompt and from there you can say, "Ok Pandora, repeat song" when you're on the drive. Note that Pandora's voice prompts only work when the Pandora app is in the foreground. Another alternative is Google Assistant. I hope that helps.

TmacPandora · ‎10-10-2019

I should also mention that the Pandora voice solution only works if Pandora is in the foreground. Another alternative is Google Assistant. I just checked right now if we got the repeat working in there (I didn't remember off the top of my head). GA does have the repeat functionality.

TmacPandora · ‎10-10-2019

Hey @dalphenus The experience in the Chevy Volt is an experience with a BT protocol that we provide that chevy can put in their firmware. That firmware with Pandora generally doesn't get updated after the car ships. There are also some functionalities that are still not supported even if you went to a new car, like "repeat". The alternative that I have been telling people to try if they want new functionality in the car is to try out Pandora's voice solution. If you go into search one time to search for something on voice, you can enable the "Ok Pandora" voice prompt and from there you can say, "Ok Pandora, repeat song" when you're on the drive. I hope that helps.

Re: For You tab / Unable to see similar artists

Re: Deep cuts.

Re: The songs won't play.

Re: My Pandora Premium Always starts in Offline Mo...

Re: App Streaming in the Background

Re: Error code 9

Re: Playback Issue

Re: App not working

Re: App not working

Re: App not working

Re: Update pandora functionality for Honda?

Re: Subscriber features not accessible on automoti...

Re: Subscriber features not accessible on automoti...