pingtoast
Underground
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
---|---|---|---|---|---|---|
8/17/2023 | FREE | 10 | 5 | 44 | 443 | 0 |
Hey there, @kustomdan. 👋
Classic rock is a solid choice. Thanks for sharing!
Sorry to hear about the app issue; that error can be tricky. Looks like you posted about the issue another thread and I have follow up with troubleshooting steps that could help.
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@Regretsscum I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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@whte_rabbit I moved your post over to this existing thread: Content disappears when Premium Access ends
To clarify, it looks like your account is set up with the free service. The ability to listen to songs on demand and add them to your collection is only an option when upgrading to Pandora Premium.
I had our support team take a look at your account, and it appears you have been enabling free sessions of Pandora Premium by watching an ad.
This is what was allowing you to listen to those albums on demand.
When these free sessions of Pandora Premium end, your account reverts back to your regular service, and you no longer have access to the albums you added to your collection.
For a complete explanation of how Pandora Premium sessions work, check out the accepted solution to this thread.
Hope this helps!
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@Regretsscum I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
... View more
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