Thank you for your reply, I appreciate your help! I'm not sure why they said that, I have not enabled any form of premium. When given the option for the free trial of premium, I've clicked no. I double checked after reading your comment by clicking the upgrade option. It shows an offer that I can accept a free 30 day trial of it and has a button to click to do so if I decide to go that route. I've only starting using it within the last couple of days, and only on my cell. When the app cuts off, I get no error, it just gives me a tone, flashes to what looks like a blank webpage opening up for a second, and then either closes the app or goes back to the collections page. Sometimes it closes it off completely and other times it goes back to the empty collections page. It happens when I'm listening to music and ad I search through then by hitting the next button on a song I'm currently playing. It happens whether I'm listening to a radio station or an album. It's every 3 to 10 minutes, sometimes less than 3 minutes.
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I'm new to Pandora (free version on my cell which is an android). I'll be playing a song or searching for new one and with no warning everything just stops and go back to the collections page, which is empty even though I have 40 songs in a playlist I created. Even the recent is empty after listening and searching through songs. The only way to get to my collection or playlist is through my profile and clicking an album it shows I saved, which then opens the choice of the album or my playlist. I've gone through all of the steps listed to troubleshoot it, when that didn't work I uninstalled and reinstalled. I'm so frustrated that I'm about to just remove it for good even though I like the song variety. Any suggestions? Help?
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