U not the Lone Ranger. I ben member for 5-6 yrs & still do not know anymore than 1% pf how to navigate/operate system, in larg part 'csuse of what u say. No help available!! Pandora is one of 1st online companies to install p[olicy of "No visible empl;oyees." I know, costs, etc. I have been beggin on net for years for help...none comes. I've learnd , a thing or two from Utube, but they hav no ob;iogation to be thoro. Recnetly I added 12 new "reords?" "Stations?"..."Albums?" (6 yrs & still don't know lingo!!). To the site where all of "collection" lies. When I checked, only 6 were there. IN nite or 2 I stumbled across a "site" I had nevr seen before. Same art/motif as all Pandora. Shock!! There were other 6 new picks, + 7-8 singles, all to my taste, but I had not put them there. I have not ben able to find that new site since, nor hav I been able to find anybody to help me find it!!! Frustrated, like U & PaulPogo. Oh yes, if u do find a site that seems promising for help, it will be writen by advanced computr folks and I read entire article & don't learn a thng cause of lingo bearier. I sympthasize some: If u had a club with tens of thousands,or millions, of members, it would take an army of peoiple to staff phones. But, Pand has not after all these years put togethr a comptrhensive tutorial, or, been of any help at all!! I suspct part of this is company policy, as they can sit back & laff at all ;the floundrs out here. I've known reastaurant owners of very popular quality, even expensive places, who have deliberately created an "organized chaos" as part of their "cool charm< etc. Most of us luv the free music so much, we don;t quit. or go elsewhere. Pandora, by ignoring this base need on part of members, r leavin door open for competition. PogoPaul "GOOD LUCK!!!" @cliffc42 wrote: Hey Pandora... Sorry, but your help files and support lists are useless to me, a brand new user. Where is the part that corresponds to "Pandora for Dummies"? You know, that defines and EXPLAINS different parts of the platform like station, my collection, playlist, podcast, genre, my thumbs up. For example, what the hell is a Station? Is it like SXM stations with a prearranged playlist that you listen to but cannot modify? Such as 60's on 6, Willie's Roadhouse, Marguraitaville, etc? Where is your list of all the stations so a user can browse? If you can add to a station, how do you do it? And similar questions for the other Pandora components mentioned above... If there is no single place to get this info, why not? If it does exist, pray tell me why the subcsriber is not easily pointed to it. Please, I hope that a Pandora rep answers this post... Moderator Edit: Changed format
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