@NhMountainman Hi there! Thanks for reaching out—I’m sorry to hear your Pandora app has been giving you trouble.
I’ve enabled a trace on your account to help us take a closer look at what’s happening behind the scenes. For this to capture the right details, could you please run through the troubleshooting steps once more while we’re in contact?: Troubleshooting for Android Devices
If the issue continues after that, I’d really appreciate a bit more detail so I can dig deeper:
Can you confirm if this also happens while on cellular data?
Are you connected to Bluetooth when this occurs?
Do any error messages appear when the app fails to load? If so, what do they say?
Can you please send me a screenshot of what you are seeing?
Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:
Model:
Android version (Settings > About Phone > Android version):
One UI version: (Settings > About Phone > Software information):
Pandora version (Settings > Applications > Manage Applications > Find Pandora):
Once I have that info, I’ll be able to take a much closer look and help get things working again.
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