Thanks for following up with that information, @Spooky_Noodle. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Firefox Troubleshooting Let me know how it goes. ... View more

@meredithmaran Thanks for the update - sounds like you're all set now. Feel free to let us know if you need anything else. Enjoy the tunes! ... View more