Hi @markimark8 , thanks for posting about about this. Sorry to hear you're having trouble reaching the community on your web browser. I would like to confirm a couple of things with you regarding this issue, so please let me know the following: Are you visiting the community through the link found in your profile? Do you find that this happens consistently or once in a while? Do you have the same experience when using another browser, like Firefox? That said, we checked on our different support platforms and it seems like we haven't received any other reports about this same issue so, to rule some things out, if this happens again, please let us know and also please give a try to the troubleshooting steps from our official help page: General troubleshooting for Chrome Let me know how it goes. ... View more

Hi @markimark8  Welcome to community! Thanks for taking the time to share your experience. I'm sorry your first day with Pandora Plus has been such a frustrating one. I also understand why being asked to watch an ad after upgrading to Pandora Plus would be confusing. The main difference between our subscriptions is that Pandora Plus provides ad-free personalized radio listening, while Pandora Premium includes additional on-demand features and more control over exactly what you want to hear. For example, our Plus subscription removes ads from your regular radio listening. However, if you select a feature that's available with Premium, playing a specific artist or song, or selecting Artist-Only Mode, you may be offered the option to watch a short ad to temporarily access Premium features without upgrading your subscription. Hope this helps to explain the Plus experience more.  I'd also like to help with the trouble that originally brought you here. You mentioned that you weren't able to create a new station and that your bird sounds station is playing selections that don't seem related to what you want to hear. With creating a new station, was this happening on your Roku or a different device? When you try to create a new station, what happens? For example, do you receive an error message, or does the station simply not get created?  For the station you're having trouble with, could you confirm if the name? Along with a couple of examples of the artists, tracks, or other audio you're hearing that doesn't seem to fit. Those details will give us a better understanding of what's happening so we can investigate further. Thanks for your help! ... View more