Otisw
Underground
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
---|---|---|---|---|---|---|
0/0/0 | undefined | 0 | 0 | 0 | 0 | 0 |
There appears to be a lock on the number of devices allowed to download offline that is causing this issue based on an iPad message that gives you the ability to decommission another device on the account. Without a message on Android stating this is the reason for not being able to download, or having a method on Android to disable another device, this problem will persist indefinitely until either the android code is changed to allow substitution of another device for this one, or an admin clears the count of devices on a given account. Pandora support finally alluded to the fact they know about this and are working on a solution.
... View more
There appears to be a lock on the number of devices allowed to download offline that is causing this issue based on an iPad message that gives you the ability to decommission another device on the account. Without a message on Android stating this is the reason for not being able to download, or having a method on Android to disable another device, this problem will persist indefinitely until either the android code is changed to allow substitution of another device for this one, or an admin clears the count of devices on a given account. Pandora support finally alluded to the fact they know about this and are working on a solution.
... View more
Adam, I had signed out of all my Pandora apps on devices and have enabled an Android S9, Fire10HD and Samsung A7 tablet since. None will download stations as reported. I just re-signed-in Pandora on my iPad and got a message indicating that downloads were enabled on too many devices and gave me the option to disable downloads on the least used device. I accepted. Then I was prompted to reenable offline stations on the iPad, I did, and it's now downloading. So I suspect this is the issue, too many devices and some limit on stations downloading. Can you reset my account so ALL devices are not enabled for download and I can re-enable my S9 phone which is most used? How many devices can have download enabled and what are the rules for this?
All my apps have been uninstalled except for the one on my Samsung S9. Same behavior, downloading stations does not work and results in the same message. Please check my account for too many devices enabled for offline download (note that this option defaults to on when the app is installed, so no wonder too many devices).
... View more
Hi Adam, I've retried the offline reset you described above and left the app running in the forground with and without music playing with no luck. I have more than 10Gig of storage available internal to the phone. Always the same result as shown, no indication of downloading
... View more
On Samsung S9 offline mode says offline stations have not finished downloading. I have tried all suggestions in the Pandora recommendations (reset app, reload, run from internal storage and disconnected all other devices from account, app in forefront for 10's of hours). Filed a support ticket with Pandora and no response. Even tried sodeloading a year old version with no luck
... View more