Hi, thanks for responding. - This is on a work computer but I have no restrictions on software - I am not using VPN - Yes, I can stream normally via web browser - I'm using Windows Surface Book 2, Windows 10 Pro 64-bit - Desktop Mode - Wifi - No other error messages - Not sure what Preview Build is. I'm using a full install of Windows.
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My desktop app has stopped connecting. All I get is the following window. I have uninstalled/reinstalled/rebooted. Nothing seems to work. It's very frustrating. How do we fix this? I can play via web version just fine.
And please, before someone comes back with the generic 'Reset your app data', that solution WON'T work because I can't *open* the app to be able to reset the data!
mod edit: changed title for clarity
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