ryanbuening
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@AdamPandora answers below: Make and model of your device: - Dell Latitude 5530 Mode: Desktop or Tablet? - Laptop Network (Wi-Fi or 3G/4G/LTE): - Issue occurs on both Wi-Fi and Ethernet. Pandora version (under Pandora Settings on the bottom left): - 15.0.3.0 (from Microsoft Store) Windows version & build: - Windows 11 Pro - Version 10.0.22621 Build 22621 Are there any error messages? If so, what do they say? - Just the image I attached in my previous message. The application tries to load "Connecting to Pandora...", then displays the message: "Trouble Connecting to Pandora" "Check that your internet connection is working, and we'll keep trying." Are you able to stream Pandora normally through a web browser like Chrome or Firefox? - Yes. Are you running a Preview Build of Windows - No.
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Hi @AdamPandora - I did those steps and I am still experiencing the issue. I have attached an image of the error I am seeing:
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@AdamPandora @AlyssaPandora - I'm experiencing this issue again on a new Windows machine using the Microsoft Store Pandora app. Any ideas of how to resolve? I have tried uninstalling and reinstalling multiple times.
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Does this happen on a work computer or a personal one?
- Work
Are you using a VPN on your computer?
- No
Also, are you able to stream Pandora normally through a web browser like Chrome or Firefox? - Yes
Make and model of your device;
- Dell Latitude 5501
Mode: Desktop or Tablet?
- Desktop
Network (Wi-Fi or 3G/4G/LTE);
- Ethernet
Are there any other error messages? If so, what do they say?
- No
Also, are you running a Preview Build of Windows? If so, are you in the fast ring or slow ring?
- No
I can't "Reset App Data" because the app doesn't open at all.
mod edit: format
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I just installed the Windows 10 desktop app for the first time and I'm getting the following error on startup every time. My internet connection is fine.
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