Hi @JLynne77! That sounds really bad! Oh, I don't remember the last time I listened to a CD. 💽 I'd like to start with some basic troubleshooting to begin with. I've enabled a trace on your account to help me investigate.
First, let's try rebooting your modem/router connection:
Shut down your device completely;
Unplug your modem and router, wait one full minute, and then plug them back in;
Wait five more minutes to allow the modem and router to fully boot back up;
Turn your device back on and try Pandora again.
If you're still having trouble, let me know.
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