I just looked on my sons' iPad, and everything is there. Only problem is, it's an e-mail address that I have never used before and would have no reason to use. We used to share my account, but after a few times of him wanting to use my account at the same time as I wanted to use it, I decided to sign up for a family plan, so he could have his own account and I could share my playlists with him. I have no clue what is going on. I would love to get a phone call, but I know that isn't a thing, but if you e-mail, I can send you snapshots of accounts. Thank you for replying.
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