Hi @TROYM , thanks for checking in with your IT team. Can you please try opening Pandora in an Incognito Window. If it works there, the issue may be caused by a browser setting or extension.
Then we can try to troubleshoot Pandora on Chrome:
Update Chrome to the latest version.
Delete Browsing Data (history, cache, and cookies).
Allow pop-ups for Pandora under Settings > Privacy & Security > Site Settings.
Turn off extensions like Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. You can also try checking other extensions just to make sure is not that.
Now, considering that you mentioned that it happens when you are at work, besides the network firewalls, a common practice on work settings is to use a VPN. Please check if you have an active VPN and the VPN settings to ensure Pandora isn’t blocked. Another common tool for security are Proxy servers, could you please verify if that may be the situation. After verifying this and trying the steps described above, please restart your computer and try Pandora again. Let me know how it goes.
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