Hi there, @tedeumgloria. 👋
Our support team is always happy to help.
Please note, Elpis is an unauthorized third-party application and is not support by Pandora as indicated in the solution of this thread.
Pandora Desktop App for Windows 10:
We do offer a Pandora Desktop application. The new Pandora desktop app for Windows requires a minimum of Windows 10. Windows 10 is a free upgrade for any Windows 7, Windows 8, or Windows 8.1 user, depending on hardware compatibility. You can find more information on how to update your OS here.
Downloading any app from the Windows Store will require that you have a Microsoft account and password. The email address and password for your Microsoft account may be different than those on your Pandora account.
Installing the Pandora Desktop App:
You can find the Pandora app in the Windows Store on your device. Search for Pandora in the upper right corner and click Get to install.
I hope this helps clarify. 🎧
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