@xerokul Could you tell me a bit more about what is happening? Were you listening to Pandora on a computer or on a device? If you were on a computer, were you listening from: A Mac or Windows computer? Our website, or the desktop app? If you were listening from our website, what browser were you using? If you were on a device, what is the make and model (and carrier, if applicable)? Was there an error message? If so, what did it say? What day and around what time did it happen? Thanks for working with me on this. 🤝 ... View more

Hi @JediAnnihilator! Based on your description it sounds like this is a simple bluetooth connection that connects to your iPhone. I've gone ahead and enabled a trace on your Pandora account to help diagnose what may be happening.  I'd like for you to perform the following steps: First, uninstall / reinstall the Pandora app: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Then, re-connect the bluetooth pairing. To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device." Once you've done so, refer to the headset's manual for specific steps on how to reconnect to your phone.    Use your mobile device only when conditions allow and as permitted by applicable law. ... View more